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Ruoff Mortgage - New Albany, OH

New Albany, OH

4.93

(1,063)

Mortgage

Mortgage Loan Officer

Contact Info

(614) 953-6970

New Albany, OH

https://www.ruoff.com/lending-centers/newalbany

Location & Business Hours

Business Hours

Sun

closed

Mon

9 AM to 5 PM

Tues

9 AM to 5 PM

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4.93

(1,063)

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5 Star

96%

4 Star

3 Star

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1 Star

Nathanael always went above and beyond for us. He always took the time to communicate with us when it was convenient with our schedules. Nathanael always made sure to explain what was happening with each step of the loan process and was very...

Reply from Owner

July 2nd, 2026 04:11 PM

Karley, I'm grateful for your kind words and happy to know that my communication and thoroughness were valuable to you during the loan process. Making sure you felt informed and supported was my priority. If you have any more questions or need...

Reply from Nathanael Jones, Ruoff Mortgage

June 30th, 2026 04:08 PM

Karley, I appreciate your kind words and am glad to know that my communication and thoroughness were helpful during the loan process. It was important to me to accommodate your schedule and ensure you felt informed every step of the way. If...

Josh was extremely knowledgeable, kind, and responsive. He made this overwhelming process go from to insurmountable to achievable keeping in mind my financial health and wellbeing. He even took the time to answer my parents concerns which was...

Reply from Joshua Powers, Ruoff Mortgage

September 15th, 2026 09:30 PM

Thank you so much Nicholas! You were awesome to work with and I truly appreciate the opportunity! I hope all is going well at your new home and please reach out if you ever need anything!

Josh was so sweet and knowledgeable. We did not have the biggest budget, and Josh really worked with us to make sure our house was affordable. Kept us in the loop at all times and answered all my questions quickly.

Reply from Joshua Powers, Ruoff Mortgage

June 29th, 2026 02:21 PM

Rachel, I appreciate your kind words and am happy to know that I could assist you in finding an affordable home within your budget. Keeping you informed and addressing your questions promptly is always my priority. If you need further assistance,...

Asheila and Amy were awesome and easy to work with. Thank you!

Reply from Asheila Wright

June 26th, 2026 04:28 PM

Karen, I'm pleased to hear that you found working with Amy and me to be a positive experience. Thank you for taking the time to share your kind words. If there's anything else you need, feel free to reach out.

Brian made the entire experience seem so simplistic. Whether it was how hands-on he was about spearheading the process or how easy he is to talk to about things that are way over my head. I would absolutely recommend him to any one I know who...

Reply from Brian Courtney, Ruoff Mortgage

June 12th, 2026 09:09 PM

I'm grateful for your kind words, James. I'm so happy to be apart of this journey for you and your wife. It's wonderful to know that my approach made the process feel straightforward and that you found our conversations helpful. Thank you for...

Charlie's communicaion and knowledge kept us prepared for everything. No surprises. He and the team keep up moving and on task; went above and beyond to ensure positive experience.

Reply from Charlie Morgan

June 19th, 2026 04:17 PM

Thank you for sharing your experience, Edward. I'm happy to hear that my communication and knowledge helped keep everything on track for you. It's important to me that there are no surprises and that you feel supported every step of the way....

Working with Charlie was more like working with family. He was very responsive kind and respectful. You don't move every day so making these life decisions with a trusted partner is essential. I would recommend him to everyone I know.

Reply from Charlie Morgan

June 19th, 2026 03:11 PM

Thank you for your kind words, Kelly. I'm pleased to hear that you felt like family during our time working together. It's important to me that these significant decisions are made with trust and respect. Your recommendation means a lot to...

Ruoff Mortgage - New Albany has received a review with 5 star rating from Akram B

Reply from Owner

June 18th, 2026 06:46 PM

Thank you for your 5-star review! We know there are many choices when it comes to home financing, and we're grateful you trusted Ruoff Mortgage to assist you. Your support means a great deal to our team, and we appreciate the opportunity to...

As a Realtor, I appreciate working with professionals who are responsive, honest, dependable and Brian consistently delivers. His communication is excellent, he keeps transactions moving smoothly, and he’s always straightforward with clients...

Reply from Owner

June 12th, 2026 09:10 PM

Thank you, Jimmy, for your kind words. I'm grateful for your trust and confidence in my work. It's great to hear that my communication and dependability have made a positive impact on our transactions. Working with people like you makes it...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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