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Charlie Morgan, Ruoff Mortgage - VP | Branch Manager in New Albany, OH

Charlie Morgan, Ruoff Mortgage

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VP | Branch Manager

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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
98%
4 Star
3%
3 Star
0%
2 Star
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1 Star
0%
Reviews from Web
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    Bre S
    Posted on August 24th, 2026 03:16 PM
    Charlie made the entire experience really easy and enjoyable. He was friendly, helpful, and took the time to answer questions without ever making the process feel rushed or pressured. Everything was communicated clearly, and I felt like I was...
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    Reply from Owner
    September 4th, 2026 06:48 PM
    Bre, thank you for your kind words. I'm glad to hear that you felt well taken care of and that the process was smooth and enjoyable for you. Your positive experience is important to me, and I'm pleased that I could help make it a great one.
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    Brehanna S
    Columbus, OH
    Posted on August 24th, 2026 03:15 PM
    Charlie made the entire experience really easy and enjoyable. He was friendly, helpful, and took the time to answer questions without ever making the process feel rushed or pressured. Everything was communicated clearly, and I felt like I was...
    read more
    Reply from Charlie Morgan
    September 3rd, 2026 03:16 PM
    Brehanna, I'm thankful for your kind words and glad to hear that you felt well taken care of throughout the process. It's great to know that everything was communicated clearly and that the experience was pleasant for you. Your positive experience...
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    Judy G
    Posted on August 23rd, 2026 02:22 AM
    Our experience was very positive. Charlie was available whenever we had questions and provided clear, quality advice. The closing portion of our home purchase was the easiest part of the whole process. Thank-you to Charlie and his team for...
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    Reply from Owner
    September 3rd, 2026 06:16 PM
    Judy, I appreciate your kind words and am glad to know that I could assist in making your home closing stress-free. It's wonderful to hear that you found my availability and advice helpful throughout the process. Thank you for recognizing the...
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    Judith A G
    New Albany, OH
    Posted on August 23rd, 2026 02:17 AM
    Knowledgeable/ Able to streamline process / priority to complete closing as scheduled/ Friendly and easy to work with/ Available to clients is high priority
    Reply from Charlie Morgan
    September 2nd, 2026 08:19 PM
    Judith, I appreciate your kind words and am pleased to hear that you found the process streamlined and efficient. It's great to know that my availability and approach were helpful to you. Thank you for trusting me with your home buying journey....
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    Hannah H
    Columbus, OH
    Posted on August 22nd, 2026 04:06 AM
    Charlie helped my home buying experience be as easy and painless as possible. Seeing as this was my frist time I wasn't familiar with the process and he answered all my questions and explained things well that put me at ease. closing costs...
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    Reply from Charlie Morgan
    September 1st, 2026 05:04 PM
    Hannah, I'm grateful for your kind words and happy to hear that I could make your first home buying experience smooth and understandable. It's nice to know that the final closing costs turned out better than expected. Thank you for recommending...
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    Gordon M H
    Lakewood, OH
    Posted on August 18th, 2026 10:18 PM
    Charlie was proactive, communicative, and helpful every step of the way
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    Thomas W
    Posted on August 10th, 2026 03:05 PM
    Charlie is very knowledgeable and works quickly to get you into your home. This is our second time working with him and he treats you like you’re his only client. We definitely recommend him.
    Reply from Owner
    August 21st, 2026 02:41 PM
    Thomas, I appreciate your kind words and your recommendation. I'm grateful for the opportunity to assist you once again and am pleased to hear you felt well taken care of. If there's anything else you need, I'm here to help.
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    Thomas W
    CANTON, OH
    Posted on August 10th, 2026 03:04 PM
    This is our second time buying a home through Ruoff and working with Charlie. He's very pleasant and tries to get everything done as efficiently and quickly as possible. We hope to stay in this home a long time, but when it comes time for us...
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    Reply from Charlie Morgan
    August 20th, 2026 03:05 PM
    Thomas, thank you for choosing to work with me again for your home buying journey. I'm pleased to hear that you found the process efficient and pleasant. When the time comes for your next move, I look forward to assisting you once more.
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    Michael R A
    Johnstown, OH
    Posted on August 6th, 2026 03:04 PM
    Charlie and his team was always availe to answer questions via call or text day and night. They worked hard to get through the loan process fast and efficiantly. Couldnt have asked for a better team
    Reply from Charlie Morgan
    August 17th, 2026 03:29 PM
    Michael, I appreciate your kind words. I'm glad to hear that my team and I were able to assist you promptly throughout the loan process. It was a pleasure working with you, and if you have any more questions in the future, feel free to reach...
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    Dana R
    Posted on June 30th, 2026 03:12 PM
    Charlie was amazing! He was very friendly, kind, and knowledgeable.
    Reply from Owner
    July 13th, 2026 01:06 PM
    I'm glad to hear you had a positive experience, Dana. I always strive to be friendly and knowledgeable in my work. If you need any further assistance, I'm here to help!
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Fixed Rate Mortgages
    USDA Loans
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    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS: 1599574
    • OH: MLO-OH.1599574
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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