Ruoff Mortgage - New Albany, OH
New Albany, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
One of the absolute best in the business. I've had the pleasure of working with Brian now for a while and from First Time Homebuyers to VA Loans and everything in between he is as good as it gets. Brian is so creative and makes every experience...
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Brian Courtney was awesome to work with. He made everything super easy as a first time home buyer and allowed us to feel comfortable and up to speed throughout the entire process
Brian made evrything super easy as a first time home buyer and allowed us to feel comfortable and up to speed throughout the entire process
Reply from Brian Courtney, Ruoff Mortgage
October 2nd, 2026 03:09 PM
Alexander, I'm happy to know that your first-time home buying experience was smooth and comfortable. At Ruoff Mortgage, it's important to me that you feel informed and at ease every step of the way. I hope you two are able to create many happy...
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Genna Queen, Ruoff Mortgage
Genna Queen was knowledgeable and attentive to my needs and questions. I am grateful for her help in getting me through this process and making me a homeowner!
Brian made you feel like you were a friend and he was offering the best advice possible for you to receive the best outcome. I wouldn’t consider using another lender if we buy a house again. This experience was truly amazing and second to none....
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Reply from Owner
October 2nd, 2026 03:10 PM
Johanna, I'm so pleased to hear that you felt like a friend throughout the process and that I could provide advice that led to the best outcome for your family as you settle back into Ohio. It's wonderful to know that I exceeded your high expectations...
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Brian was outstanding from the very beginning, throughout the process, all the way to the end. I don't remember a time when we had a question that wasn't answered within that same day. We didn't have many questions because Brian let us know...
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Reply from Brian Courtney, Ruoff Mortgage
October 2nd, 2026 03:12 PM
James, I truly appreciate your generous words and am happy to hear that you felt well taken care of throughout the process. We owe our best for those who've served our country. It's my goal to ensure clarity and confidence, and I'm glad I could...
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Brian helped me through the whole process of purchasing my first home and he made it such a wonderful experience. He was always available to answer questions and guide me through the process. He got us closed over a week early because of how...
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Reply from Owner
September 28th, 2026 12:45 PM
Julia, I appreciate your kind words and am pleased to hear that your first home buying experience was so positive. I'm glad I could provide the guidance and support you needed and help close early. Thank you for recommending me to your friends...
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Brian was incredibly knowledgeable about the whole process and made purchasing my first home feel simple, stress free, and enjoyable! he was very responsive and helped me understand the process every step of the way, helping me to feel confident...
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Reply from Brian Courtney, Ruoff Mortgage
September 28th, 2026 12:46 PM
Julia, I'm happy to hear that I could make your first home purchase feel simple and stress-free. At Ruoff Mortgage, we strive to provide a supportive experience, and I'm glad my responsiveness and guidance helped you feel confident. Thank you...
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Brian was always available with clear and concise answers to all questions.
Reply from Brian Courtney, Ruoff Mortgage
September 28th, 2026 12:46 PM
Maureen, I'm happy to hear that you appreciated the clarity and availability I provided during your experience with Ruoff Mortgage. Your feedback is truly valued, and it was a pleasure assisting you.
Brian was great loan officer to work with. He would always make sure we understood what we were doing or signing. He was every helpful and took his time answering our questions. Great guy!
Reply from Brian Courtney, Ruoff Mortgage
September 28th, 2026 12:45 PM
Gail, thank you for your kind words. I'm glad I could help make the process clear and answer all your questions. Working with you at Ruoff Mortgage was a great experience.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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