Ruoff Mortgage - New Albany, New Albany, OH
New Albany, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
The whole process was super easy to follow- you could see the milestones laid out, and as a first-time homebuyer, it made it simple to understand the flow of events. Firstly, Brian got all our paperwork together at the getgo before we gave...
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The whole process was super easy to follow- you could see the milestones laid out and as a first-time homebuyer, it made it simple to understand the flow of events. Firstly, Brian got all our paperwork together at the getgo before we gave pre-approvals...
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Asheila was an absolute delight to work with! Her caring and empathetic nature made this process as comfortable and enjoyable as it could be. She was prompt to return my texts, calls, or emails. Would highly recommend!
Asheila was fabulous! She was prompt with returning texts, calls, and emails. Asheila's kindness and empathetic nature made me feel so comfortable trusting her with this process. She was beyond patient with all of my many clarifying questions....
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Communication was great!
Great communication is the major key to success. Brian Courtney may be the master of great communication. He always responded within minutes of receiving an email or text even when he was vacationing with his family. He represents Ruoff well!!!...
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Brian and his team were great through the whole home buying process. He is very knowledgeable and communicative about the home buying process.Being a first time home buyer Brian made every step seamless.While going through the process for the...
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Brian came recommended to me by both family and my realtor . Brian was very communtive and broke down all the steps to a ta. Every question we asked he gave the appropriate time to respond and all his answer were very well received .
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Brian was very infomatime and available anytime I had any questions throughout the entire process. As a first time home buyer this made the process very easy for me and my wife. I greatly appreciate the time and effort from his team. I couldn't...
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Very friendl, understandin, and knowledgeable
Reply from Brian Courtney
July 24th, 2026 04:44 PM
Thank you for your kind words, Carolyn. I'm pleased to know you found me friendly, understanding, and knowledgeable. If there's anything else I can assist you with, please let me know.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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