Ruoff Mortgage - New Albany, OH
New Albany, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
From start to finish the process didn't take very long.
Reply from Nathanael Jones
May 29th, 2026 03:49 PM
Caleb, I'm pleased to hear that the process was efficient and met your expectations. If there's anything else I can help with, just let me know.
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Ruoff Mortgage - New Albany
5/5 - highly recommend!
Reply from Owner
June 2nd, 2026 01:50 PM
Thank you for the 5-star review and recommendation! We're grateful for your support and appreciate you taking the time to share your feedback. Thank you for your trust in Ruoff Mortgage, and we're honored to have earned your recommendation!
Brian's and Amy made this experience so painless and easy. There were no surprises and closing wrnt went better then expected as a result!
Reply from Brian Courtney
May 28th, 2026 04:12 PM
I appreciate your feedback, Elizabeth. It's nice to hear that the process was smooth and met your expectations. If you ever need assistance again, I'm here to help.
Always a pleasure working Charlie!
Reply from Charlie Morgan
May 28th, 2026 03:40 PM
I'm grateful for your kind words, Evangeline. It's always a pleasure working with you as well. If there's anything more you need, I'm here to assist!
He helped me accomplish my dreams. He created a future for me and my family. Truly amazing.
Reply from Owner
May 18th, 2026 03:41 PM
I'm grateful to hear that I could play a role in helping you accomplish your dreams sir. It's wonderful to know that I was able to create a positive future for you and your family. If there's anything more I can do for you, please feel free...
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Ruoff Mortgage - New Albany
Ruoff Mortgage - New Albany has received a review with 5 star rating from Udo N
Reply from Owner
August 19th, 2026 05:33 PM
Thank you so much for the 5-star review, Udo! We truly appreciate you taking the time to share your support. It means a lot to our La Porte team, and we’re grateful for the opportunity to serve and be part of the local community. Thank you...
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I don't know how Brian got what we got done. It reminds me of when my coach said we are down 7 points on the opposite side of the field with a 1:27 in the 4th quarter. Make it happen and that's what Brian did. It was truly amazing, I can't...
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Reply from Brian Courtney, Ruoff Mortgage
May 18th, 2026 03:42 PM
I love and analogy and I'm grateful for your kind words, Udo. It’s appreciated to hear that I could help achieve the results you were looking for, even in challenging circumstances. Your trust in me is truly valued, and I'm here if you need...
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Brian was amazing! He has been communicating with us and helping for almost 2 years now. The process was easy and stress free! Thank you again Brian for all you did for us!
Reply from Brian Courtney
May 18th, 2026 03:43 PM
I'm grateful for your kind words, Adam. It's nice to hear that the process was easy and stress-free for you. Thank you for trusting me over the past two years; I'm here if you need any further assistance.
Brian is wonderful. Very friendly abd personable that always replies quickly.
Reply from Brian Courtney
May 18th, 2026 03:43 PM
I'm glad to hear you found me friendly and personable, Michele. I appreciate your kind words and am pleased that my quick responses made a positive impact on your experience. Congrats on your new chapter!
Nathanael Jones, Ruoff Mortgage has received a review with 5 star rating from Victor Y
Reply from Owner
May 18th, 2026 04:09 PM
Victor, thank you for the perfect rating. I'm glad to know you had a positive experience with my services.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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