Ruoff Mortgage - New Albany, OH
New Albany, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
communication and being able to break down numbers for me
Reply from Brian Courtney
July 16th, 2026 03:02 PM
Gina, I appreciate your feedback. I'm glad I could effectively communicate and break down the numbers for you. If there's anything else you need assistance with, please feel free to reach out.
Nathaneal was amazing to work with, from his constant communication to positive attitude along the way! We are very appreciative of his time and efforts.
Charlie was amazing! He was very friendly, kind, and knowledgeable.
Reply from Owner
July 13th, 2026 01:06 PM
I'm glad to hear you had a positive experience, Dana. I always strive to be friendly and knowledgeable in my work. If you need any further assistance, I'm here to help!
Charlie was super friendly, kind , and very knowledgeable. Loan butler was easy to navigate
and made the process seamless.
Honest, clear communication, explained the process and answered all questions, always available.
Reply from Brian Courtney
July 9th, 2026 09:03 PM
I'm grateful for your feedback, Thomas. I'm pleased to hear that my communication and availability were helpful throughout the process. If you have any more questions or need further assistance, please don't hesitate to reach out.
Great communication and speed with getting things proceed and was always there when I had questions.
Reply from Owner
July 10th, 2026 08:31 PM
Alexis, I appreciate your feedback on the communication and speed of the process. I'm happy to know I could be there to answer your questions. If you need anything else, please feel free to reach out.
the communication from the entire team and speed was excellent.
Reply from Joshua Powers
July 9th, 2026 01:44 PM
Alexis, I appreciate your positive feedback about the communication and speed from the team. I'm glad to hear that you had a great experience with us at Ruoff Mortgage. If you have any further questions or need assistance, please feel free...
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Asheila made it easy and smooth! Couldn't have asked for a better person to work with
Reply from Asheila Wright
July 7th, 2026 03:19 PM
Damon, I'm glad to hear that you had an easy and smooth experience working with me. Your kind words mean a lot, and I'm here if you need anything else.
Nathanael was amazing throughout the entire process! He kept us informed at all times and was always quick to respond to any questions that we had. It is clear that he and his team work extremely hard and are very knowledgeable. I would 100%...
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Asheila was great work with and made the process very convienent.
Reply from Asheila Wright
July 2nd, 2026 05:42 PM
Anthony, I'm grateful for your kind words. It's wonderful to know that you found the process convenient while working with me. If there's anything more I can assist you with, don't hesitate to reach out.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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