Ruoff Mortgage - New Albany, OH
New Albany, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Brian truly cares about his clients and does an excellent job of providing options while walking you through the entire process. If you’re looking for someone who genuinely puts you first and is extremely knowledgeable about financing options,...
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Reply from Owner
September 28th, 2026 02:32 PM
Jenn, I appreciate your kind words and am pleased to know that you felt supported throughout the process. At Ruoff Mortgage, ensuring clients have a smooth experience with clear options is always my priority. Thank you for sharing your feedback....
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Overall good
I had the absolute pleasure of working with Brian, and I cannot recommend them highly enough! From start to finish, the process was smooth, professional, and stress-free. He took the time to clearly explain every step, answer all of my questions,...
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Reply from Owner
September 28th, 2026 02:33 PM
Tyler, I appreciate your generous recommendation and am glad to hear that you felt confident throughout the process. It's great to know that my dedication and responsiveness made a positive impact during your experience with Ruoff Mortgage....
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Asheila did fantastic! The entire process went smooth and according to plan. Thank you!
Reply from Asheila Wright
December 31st, 2025 04:58 PM
Thank you so much, Shea! I’m so happy to hear the process was smooth and seamless for you. It was truly a pleasure working together, and I appreciate you letting me be part of this exciting step.
Great at being responsive
Reply from Nathanael Jones, Ruoff Mortgage
September 4th, 2025 04:29 PM
Thank you! And congratulations again on your new home!
Great communication and reponsive
Reply from Nathanael Jones
September 4th, 2025 06:37 PM
Thank you so much!
Josh went above and beyond throughout the entire process. He answered countless questions and responded quickly to every phone call, text or email. This could be a really stressful and overwhelming process but felt seamless with Josh and his...
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Reply from Joshua Powers
September 7th, 2025 03:24 PM
Melissa, I appreciate your kind words and am grateful for the opportunity to assist you. It's great to know that my accessibility and responsiveness helped make the process feel seamless for you. Navigating these steps can indeed be stressful,...
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I can't thank Brian enough for the incredible job he did helping me purchase my first home. After a disappointing experience with a previous lender, I was in a tough spot and under a tight timeline. He stepped in without hesitation and completely...
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Reply from Owner
September 28th, 2026 02:34 PM
Allison, I'm so pleased to hear that I could help turn your experience around and provide peace of mind during your first home purchase. It was important to me to ensure everything went smoothly and stress-free for you. Thank you for your kind...
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Charlie always goes above and beyond! His patience, expertise, and communication is unmatched in this industry. I consider it an honor each time I'm able to work with him on a transaction. For this personal purchase, I knew I couldn't be in...
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Reply from Charlie Morgan
September 4th, 2025 03:27 PM
Thank you, Lacey, for your kind words. I'm truly grateful for the trust you've placed in me and am delighted to hear that you feel supported throughout the process. Your appreciation means a lot, and I look forward to continuing to assist you...
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Brian recently helped us purchase our first house and couldn’t have asked for more. Very helpful and straightforward. Highly recommend!!
Reply from Owner
September 28th, 2026 02:34 PM
Hunter, thank you for your kind words. I'm happy to hear that my straightforward approach was helpful during your first home purchase. At Ruoff Mortgage, we aim to make the process as smooth as possible, and I'm grateful for your recommendation....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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