Ruoff Mortgage - New Albany, OH
New Albany, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
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closed
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Reviews from Web
Nathanael was awesome!! From beginning to end he was always available to answer questions. Made the process smooth and easy!
Nathanael was awesome! He was extremely knowledgeable and very responsive. I felt informed and confident with the entire process. Definitely will recommend him to anyone I know looking for a mortgage or refi.
Reply from Nathanael Jones, Ruoff Mortgage
October 19th, 2025 10:25 PM
Thank you so much CIndy! It was a pleasure to work with you. Congratulations again!
Charlie Morgan, Ruoff Mortgage has received a review with 5 star rating from Crystal R
Charlie was super nice.... even when I was not as nice as i should be!!!
Reply from Charlie Morgan
October 24th, 2025 12:20 PM
It's good to hear that you felt comfortable during our interactions, Crystal. I appreciate your honesty and the opportunity to assist you through the process. If there's anything else you need, please don't hesitate to get in touch.
This was my first home purchase. Nathanael was super knowledgable and quick to respond to my questions. Highly recommend working with Nathanael and Ruoff!
Reply from Nathanael Jones
October 21st, 2025 08:42 PM
It's great to hear that your first home purchase went smoothly, Andrew. I'm glad my knowledge and quick responses were helpful to you. Your recommendation is appreciated, and it was a privilege to assist you through this process with Ruoff...
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Simply put, Brian is top-notch. He brings a personal touch to every deal he’s involved with and will be your advocate. He’s clear, concise, upfront and, most importantly, accurate with the numbers. Best part is that he will answer any question...
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Reply from Owner
September 28th, 2026 12:54 PM
Nick, I appreciate your kind words and am pleased to hear that I could assist during your first home purchase. I'm glad you found the process clear and my support helpful. It's always my goal to provide a personal touch and accurate guidance...
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Charlie Morgan, Ruoff Mortgage has received a review with 5 star rating from Ian M
Reply from Owner
October 22nd, 2025 03:38 PM
Thank you so much, Ian! I truly appreciate you trusting me again to handle your refinance. It means a lot to be able to serve you as a repeat client, and I’m grateful for the opportunity to help make the process smooth and stress-free for you....
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Charlie was very punctual and on time with everything, all estimates on numbers were really accurate, and overall he was super easy to work with
Reply from Charlie Morgan
October 13th, 2025 01:00 PM
I'm glad to know that you had a positive experience working with me. Your feedback about punctuality and accuracy is greatly appreciated. If you ever need assistance in the future, feel free to reach out.
Charlie Morgan, Ruoff Mortgage has received a review with 5 star rating from Olivia S
Everyone at Ruoff Mortgage was extremely friendly and easy to work with. Charlie is easy to get in contact with, and willing to explain even the silliest of questions to us young homeowners. We will continue to use him for all of our future...
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Reply from Charlie Morgan
October 13th, 2025 08:28 PM
It's wonderful to hear that you found everyone at Ruoff Mortgage friendly and accessible. I'm glad I could help with any questions you had and support you as young homeowners. Knowing that you plan to rely on me for your future needs is invaluable....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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