Ruoff Mortgage - New Albany — 4.93★ Mortgage Loan Officer in New Albany, OH

I've never had a loan experience go so smoothly and everyone we worked with at Ruoff was extremely friendly and helpful for all of our questions. Thanks for making the experience feel so smooth.

Reply from Charlie Morgan

December 11th, 2025 07:56 PM

I'm pleased to know that your loan experience was seamless and that the team at Ruoff was able to assist you with your questions, Daniel. Ensuring a smooth process is always my goal, and it's great to hear that it translated well for you. If...

Charlie was very clear and proactive with communication throughout the process

Reply from Charlie Morgan

December 2nd, 2025 04:15 PM

Maija, you were such a pleasure to work with and thank you so much for your feedback! . It's important to us that the process is as smooth and clear as possible for our clients. If you have any more questions or need further assistance, please...

Nathanael knew my situation and worked with me in a clear and concise way. He was always professional and listened to me as we navigated through the process. Everything went smoothly.

Reply from Nathanael Jones

December 4th, 2025 04:08 PM

It's rewarding to know that my approach was clear and professional for you, Susan. Listening and understanding your situation are priorities for me, so I'm pleased to hear everything went smoothly. Thank you for trusting me with your needs...

Brian made securing a home loan a breeze. He is exceptionally knowledgeable and worked very quickly to meet every milestone. Beyond getting us into our new home, he cared about our family and our best interests. We couldn't ask for a more professional...

Reply from Owner

June 12th, 2026 09:11 PM

Ryan, I appreciate your kind words. I'm glad that my knowledge and quick work helped make the process of securing your home loan smooth. It was important to me to consider your family's best interests throughout. If there's anything else you...

Asheila wasted no time getting us prepared for what was needed. She was so patient, polite and professional. I'd recommend her to anyone, I trust her to deliver great service in a timely manner. By far, the best loan officer my husband and...

Reply from Owner

December 31st, 2025 04:44 PM

Maria, thank you so much for your kind words and trust. It was truly a pleasure working with you and your husband. I’m grateful for the opportunity to guide you through the process and help make it smooth and timely. Your recommendation means...

Asheila wasted no time getting us prepared for what was needed. She was so patient, polite and professional. I'd recommend her to anyone, I trust her to deliver great service in a timely manner. By far, the best loan officer my husband and...

Reply from Owner

December 31st, 2025 04:44 PM

Maria, thank you so much for your kind words and trust. It was truly a pleasure working with you and your husband. I’m grateful for the opportunity to guide you through the process and help make it smooth and timely. Your recommendation means...

Asheila wasted no time getting us prepared for what was needed. She was so patient, polite and professional. I'd recommend her to anyone, I trust her to deliver great service in a timely manner. By far, the best loan officer my husband and...

Reply from Asheila Wright

December 31st, 2025 04:31 PM

Maria, thank you so much for your kind words and trust. It was truly a pleasure working with you and your husband. I’m grateful for the opportunity to guide you through the process and help make it smooth and timely. Your recommendation means...

Brian is stuck with us because there's never been a better person to handle our mortgages. He is amazing, listens, tailors services to needs and runs through the process with the buyer in mind. I was so nervous but he was positive and reassuring...

Reply from Owner

September 28th, 2026 12:53 PM

Temi, I appreciate your kind words and am glad I could provide reassurance throughout the mortgage process. It's important to me to tailor services to fit your needs and keep the buyer's perspective in mind. Thank you for choosing to work with...

Awesome experience with Josh at Ruoff. He made the process of owning our home a breeze and the quickest closing time I’ve ever seen

Reply from Owner

February 9th, 2026 03:18 PM

Thank you so much for the opportunity to help you Tommy! I hope you both are settling in nicely and enjoying your home!

Josh kept us updated every step of the way. he helped us get the house we wanted so bad. The day we found it he was traveling and he still made it happen!

Reply from Joshua Powers

November 27th, 2025 07:59 PM

Gary, I'm pleased to hear that I could help you secure the house you truly wanted. Your trust motivates me, and there's nothing quite like seeing dreams come true. Even when I'm on the road, ensuring you're informed and supported is a priority....

Ruoff Mortgage - New Albany, OH