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Ruoff Mortgage - Muncie in Muncie, IN

Ruoff Mortgage - Muncie, IN

Muncie, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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5 Star
98%
4 Star
1%
3 Star
0%
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Reviews from Web
  • B
    Bethany R W
    Muncie, IN
    Posted on January 30th, 2025 04:05 PM
    Kayla was very friendly and easy to work with. She explained each step of the process and answered any questions I had.
  • K
    Kathleen M C
    Muncie, IN
    Posted on January 29th, 2025 04:03 PM
    always kept me updated on my process
    Reply from Ryan Vannatter
    February 8th, 2025 04:04 PM
    Kathleen, I really appreciate you taking the time to leave such a positive review. Staying in close communication and keeping my clients informed throughout the mortgage process is something I prioritize, so it's great to hear that came across....
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  • P
    Parker M
    Posted on January 28th, 2025 10:30 PM
    Clayton Wright, Ruoff Mortgage has received a review with 5 star rating from Parker M
    Reply from Owner
    March 17th, 2025 02:11 PM
    Parker, thank you so much for the fantastic review! I'm thrilled to hear that your experience with Ruoff Mortgage and me was worthy of a 5-star rating. It was a pleasure working with you, and I'm glad I could assist you throughout the process....
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  • P
    Parker M
    Yorktown, IN
    Posted on January 28th, 2025 10:30 PM
    Hello , I recently worked with Clayton Wright on purchasing my first home. Clayton and his team were great help making things simple for me And easy to understand. I strongly recommend Clayton and Ruoff Mortgage for your next loan needs.
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    Reply from Clayton Wright
    February 7th, 2025 10:33 PM
    Parker, thanks so much for the kind words! It was a real pleasure working with you on your first home purchase. Making the process smooth and understandable is always my top priority, so I'm thrilled to hear it was a positive experience. I...
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  • T
    Tarra L P
    Anderson, IN
    Posted on January 27th, 2025 10:53 AM
    Communication with Andy was excellent. He was easy to reach if I needed help with anything. My questions were answered right away, and he kept me informed every step of the way.
    Reply from Andy Thorpe, Ruoff Mortgage
    January 27th, 2025 02:32 PM
    Thank you for the excellent review Tarra! I am so happy I could help you!
  • Z
    Zachary M
    Albany, IN
    Posted on January 25th, 2025 08:07 PM
    Kayla was great to work with. Everything was quick and easy on my end.
    Reply from Kayla Kreigh
    February 4th, 2025 08:09 PM
    Zachary, I really appreciate you taking the time to leave such a positive review! It makes my day to hear that your experience was quick and easy. That's always my goal! I enjoyed working with you too.
  • J
    Joshua D B
    Tipton, IN
    Posted on January 24th, 2025 04:22 PM
    Our Loan officer was extremely good about communication and staying available to us for questions or follow ups, and always willing to work with what we needed to get through the loan process
    Reply from Kayla Kreigh
    February 3rd, 2025 04:23 PM
    Wow, Joshua, a 5-star review – thank you so much! That really means a lot to me. I truly enjoyed working with you and making sure everything went smoothly with your loan. It was my pleasure to be there every step of the way, answering your...
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  • K
    Kristi M
    Posted on January 24th, 2025 01:05 PM
    Justin was very knowledgeable and extremely friendly. I felt like he was in my corner through the whole process.
  • K
    Kristi K M
    Muncie, IN
    Posted on January 24th, 2025 01:04 PM
    Justin was very knowledgeable and extremely friendly. I felt like he was in my corner through the whole process.
    Reply from Justin Phillips
    February 3rd, 2025 01:06 PM
    Kristi, thank you so much for your kind words. It means a lot to me that you felt I was in your corner. I truly try to make the mortgage process as smooth as possible for everyone, and I'm happy to hear I succeeded with you. I appreciate you...
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  • S
    Shane A R
    Portland, IN
    Posted on January 12th, 2025 08:33 PM
    Ryan was A+ on top of everything!He was recommended by my realtor (I have completed 4 buyings/sellings with her) she was right, Ryan &Ruoff were fantastic!! I will be back when I purchase more property, no doubt!It was a seamles, memorable,...
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    Reply from Ryan Vannatter
    January 22nd, 2025 08:36 PM
    Hey Shane, really appreciate the stellar review! Thrilled to hear that you had a seamless and memorable experience with the whole process. It was a pleasure working with you on this, and I'm looking forward to assisting you with future property...
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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