Ruoff Mortgage - Muncie, IN
Muncie, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Justin did a great job getting back to emails and was very helpful and willing to work through any difficulties.
Reply from Justin Phillips
April 18th, 2025 04:39 PM
I'm thrilled to hear that you found my communication and assistance helpful throughout the process. It was a pleasure working through any challenges together. Thank you for your kind words and the positive review.
Bring out in the community, initally, helped us he connected to Justin, long before we knew we were buying a house. it was a no brainer which loan officer we would go with when the time came!
Reply from Justin Phillips
May 12th, 2025 01:39 PM
I'm glad to have been a part of your home-buying journey, Jesseca. It's great to hear that our early connection in the community helped when it came time to choose a loan officer. Thank you for your kind words and for choosing Ruoff Mortgage....
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Justin Phillips, Ruoff Mortgage has received a review with 5 star rating from Matthew J
Reply from Owner
June 18th, 2025 08:04 PM
I'm thrilled to know you had a positive experience, Matthew. Your satisfaction is important to me, and I'm grateful for the opportunity to assist you with your mortgage needs. Thank you for your kind words and high rating.
Why was it excellent? Because Justin is excellent. Justin is one of those guys that you just want to be around. He's cool and kind and definitely someone that others can look up to. I wish we were friends outside of him being our loan officer!...
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Reply from Justin Phillips
April 18th, 2025 03:15 PM
I'm thrilled to hear that you had such a positive experience working with me. It was a pleasure assisting you, and I appreciate your kind words. I'll certainly consider updating my profile photo to give the beard the recognition it deserves!...
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Great contact and walked us through everything with it being our first time
Reply from Kayla Kreigh
April 17th, 2025 11:49 PM
I'm thrilled to hear that I could guide you through your first-time experience. It was a pleasure assisting you, and I'm grateful for your feedback. If you have any more questions in the future, feel free to reach out.
It was the quick responses and efficient process in every step.
Reply from Andy Thorpe
April 17th, 2025 08:56 PM
I'm glad to hear that you appreciated the quick responses and efficient process. It was a pleasure assisting you throughout each step. Thank you for your positive feedback.
Great communication
Reply from Justin Phillips
April 16th, 2025 10:49 PM
I'm glad to hear that you were satisfied with the communication, Sean. It was a pleasure assisting you throughout the process. Thank you for choosing Ruoff Mortgage.
Kayla was fast and easy to work with!
Reply from Kayla Kreigh
April 16th, 2025 03:07 PM
I'm thrilled to hear that you found the process fast and easy, Eileen. It was a pleasure working with you at Ruoff Mortgage. Thank you for your kind words!
Andy was great! He was friendly, knowledgeable, and worked hard to help us meet our closing date. We're so happy we went with Ruoff!
Andy was great! He was friendly, knowledgeable, and worked hard to help us meet our closing date. We're so happy we went with Ruoff!
Reply from Andy Thorpe
April 15th, 2025 08:36 PM
I'm thrilled to hear that you had such a positive experience with your mortgage process. It was a pleasure assisting you, and I'm glad we could meet your closing date. Thank you for choosing Ruoff Mortgage!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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