Ruoff Mortgage - Muncie, IN
Muncie, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Kayla was amazing! She answered evey question we had and so much more
Reply from Kayla Kreigh
June 3rd, 2025 03:08 PM
I'm thrilled to hear that you had a positive experience, Terry. It was a pleasure to assist you and ensure all your questions were answered. Thank you for your kind words.
Ryan Vannatter, Ruoff Mortgage has received a review with 5 star rating from Lilly H
Ryan was extremely accommodating in aiding in our first home buying experience. He also worked with out incredibly chaotic schedules, always giving us the full attention we needed. Most importantly he was very kind and helpful through everything....
read more
Reply from Ryan Vannatter
May 28th, 2025 06:27 PM
I'm thrilled to hear that your first home buying experience was so positive. It was a pleasure to assist you and accommodate your schedule. Your kind words about my service mean a lot. Thank you for choosing Ruoff Mortgage.
Ryan was not only very knowledgeable, but knew how to explain everything in a way that us, as first time home buyers, would understand! He never made us feel ignorant for not previously knowing something, or belittled us for asking basic questions....
read more
Ryan was not only very knowledgeable, but knew how to explain everything in a way that us, as first time home buyers, would understand! He never made us feel ignorant for not previously knowing something, or belittled us for asking basic questions....
read more
Reply from Ryan Vannatter
May 28th, 2025 04:12 PM
I'm thrilled to hear that your experience as first-time home buyers was so positive. It was my pleasure to guide you through the process and ensure you felt comfortable and informed every step of the way. Your appreciation for the educational...
read more
Excellent communication. Always available to answer questions.
The entire process was done remotely yet we felt a genuine connection and had complete trust in our loan officer, Ryan. The technology/loan butler was easy to use and worked very well. We felt valued as a customer and could not be more satisfied...
read more
Reply from Ryan Vannatter
May 26th, 2025 07:32 PM
I'm thrilled to hear that you felt a genuine connection and trust throughout the remote process. It's great to know that the technology and loan butler met your expectations and that you felt valued as a customer. Thank you for your kind words...
read more
The over all communication with the staff.
Reply from Justin Phillips
May 26th, 2025 03:13 PM
We appreciate your feedback on the communication with our team. Ensuring clear and effective communication is important to us. If there's anything else we can assist you with, please let us know.
Justin Phillips, Ruoff Mortgage has received a review with 5 star rating from Noah D
Reply from Owner
June 18th, 2025 08:04 PM
Thank you for the excellent rating, Noah. I'm thrilled to hear that you had a positive experience. It was a pleasure assisting you with your mortgage needs at Ruoff Mortgage. If you have any further questions or need assistance in the future,...
read more
justin made the process easy and less stressful for me
Reply from Justin Phillips, Ruoff Mortgage
May 14th, 2025 04:11 PM
I'm pleased to hear that I could make the process easy and less stressful for you. Thank you for your kind words, Noah. If you have any further questions or need assistance, feel free to reach out.
491–500 of 1257
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us