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Ruoff Mortgage - Muncie in Muncie, IN

Ruoff Mortgage - Muncie, IN

Muncie, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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5 Star
98%
4 Star
1%
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Reviews from Web
  • S
    Steven A G
    Muncie, IN
    Posted on June 8th, 2025 06:13 AM
    Justin made this whole process very painless and easy to understand. I don't think it could have went any better. I look forward to future communication with Justin
    Reply from Justin Phillips, Ruoff Mortgage
    June 9th, 2025 01:12 PM
    I'm thrilled to hear that the process was painless and easy to understand, Steven. It was a pleasure assisting you, and I look forward to our future communications. Thank you for your feedback!
  • D
    Dustin C
    Posted on June 3rd, 2025 03:12 PM
    Process was very straightforward. Ryan kept me in line by notifying me at each step and what I needed to keep the process moving forward to meet every deadline. Great experience!
  • D
    Dustin L C
    Muncie, IN
    Posted on June 3rd, 2025 03:12 PM
    Process was very straightforward. Ryan kept me in line by notifying me at each step and what I needed to keep the process moving forward to meet every deadline. Great experience!
    Reply from Ryan Vannatter
    June 13th, 2025 03:48 PM
    I'm glad to hear that the process was straightforward for you. It was a pleasure assisting you through each step and ensuring that we met all the deadlines. Thank you for sharing your positive experience!
  • R
    Rachelle T
    Posted on June 1st, 2025 03:08 PM
    Justin Phillips went above & beyond for us on loan. He had answers to our questions before we even asked. I wouldn't want to work with anyone else!! Thanks again Justin
    Reply from Owner
    June 9th, 2025 01:12 PM
    I'm thrilled to hear that I could exceed your expectations and provide the support you needed throughout your loan process. It was a pleasure working with you, and I appreciate your kind words. Thank you for your trust in me at Ruoff Mortgage!...
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  • R
    Rachelle L T
    Gaston, IN
    Posted on June 1st, 2025 03:08 PM
    Justin was absolutely excellent. He made sure our process was smooth and well understood. He had my questions answered before I even needed to ask. We truly enjoyed working with him and would recommend him to anyone!! Thanks again Justin Phillips!!!...
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    Reply from Justin Phillips
    June 11th, 2025 03:11 PM
    I'm thrilled to hear that your experience was so positive. It was a pleasure assisting you throughout the process, and I appreciate your kind recommendation. Thank you for choosing Ruoff Mortgage!
  • J
    Justin K
    Gaston, IN
    Posted on May 31st, 2025 03:38 PM
    Justin was excellent and would highly recommend him to anyone looking to get a home loan
    Reply from Justin Phillips, Ruoff Mortgage
    June 9th, 2025 01:12 PM
    I'm glad to hear that you had a positive experience with the home loan process. Thank you for your recommendation. It was a pleasure assisting you at Ruoff Mortgage.
  • W
    Whitney R R
    Daleville, IN
    Posted on May 28th, 2025 07:59 PM
    Kayla was patient with us and she explained things well
    Reply from Kayla Kreigh
    June 7th, 2025 08:01 PM
    I'm thrilled to hear that I was able to assist you effectively. Your satisfaction is important to us, and I'm glad I could provide clear explanations throughout the process. Thank you for your kind words.
  • H
    Haley A S
    Muncie, IN
    Posted on May 28th, 2025 03:05 PM
    The documents and everything was easy to sign and was very organized
  • T
    Terry R
    Posted on May 28th, 2025 02:46 PM
    Such an awesome experience!! Very helpfull made the whole process so easy!!
  • J
    Jay M
    Muncie, IN
    Posted on May 27th, 2025 04:51 PM
    She was wonderful and got back to us quickly and she was nice
    Reply from Kayla Kreigh
    June 6th, 2025 04:56 PM
    I'm thrilled to hear that you found the communication prompt and pleasant. It was a pleasure working with you, and I appreciate your kind words about my service.
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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