Ruoff Mortgage - Muncie, IN

Muncie, IN

4.97

(1,257)

Mortgage

Mortgage Loan Officer

Contact Info

(765) 587-2280

Muncie, IN

https://www.ruoff.com/lending-centers/muncie

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.97

(1,257)

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5 Star

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Kayla Kreigh, Ruoff Mortgage has received a review with 5 star rating from Ashleigh K

We love Kayla she was always helpful and answered all our questions

Reply from Kayla Kreigh

November 22nd, 2025 08:01 PM

I'm pleased to know that you felt supported and had your questions answered throughout the process. Being helpful to my clients is something I focus on every step of the way. Thank you for sharing your experience.

I worked with the Ruoff Mortgage team on the purchase of my first home. The level of care, attention to detail, and professionalism demonstrated by Justin Phillips and team far surpassed my expectations. As a first-time home buyer, I really...

Reply from Justin Phillips, Ruoff Mortgage

November 11th, 2025 06:43 PM

Thanks for the review, Brian! It was a pleasure assisting you with the purchase of your home, and glad everything went well. Hope to hear from you in the future.

Ryan was spot on ALWAYS. The Loan Butler was amazing. 🤩

Reply from Ryan Vannatter

November 21st, 2025 04:16 PM

I'm glad to hear that everything went smoothly and you found the Loan Butler service beneficial. Thank you for your feedback. Should you need any assistance in the future, I’m always here to help at Ruoff Mortgage.

excellent commumication

Reply from Clayton Wright

November 20th, 2025 04:37 PM

It's great to hear that communication stood out during your experience, Logan. I aim to ensure clarity and support at every step of the process. If there's ever anything more you need, feel free to let me know.

The communication and quick response.

Reply from Justin Phillips, Ruoff Mortgage

November 10th, 2025 04:24 PM

Thanks, Brenda! Hope all goes well with your move!

Anytime I had questions they were answered quickly and clearly if I was confused on anything a broken down explanation was given I was a first time home buyer and had lots of questions and things I didnt know and at no point was I made to feel...

Reply from Justin Phillips, Ruoff Mortgage

November 9th, 2025 12:37 PM

Thank you, Danielle! Happy we were able to make it work for you. Looking forward to hearing from you in the future. Good luck with the move!! :)

Clayton was always available to answer questions and explain things in a way that didn't feel overwhelming. As a very anxious person it was nice to have some stress relief because I felt more prepared for things after a chat with him.

Kept me informed well

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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