Ruoff Mortgage - Muncie, IN
Muncie, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Andy was incredibly knowledgable and helped me thru every step. He kept me up to date on all the forms and all informationni needed to gather to keep everything moving forward thru the process .
Reply from Andy Thorpe, Ruoff Mortgage
December 18th, 2025 03:20 PM
Thank you for the kind review! I am so glad to help you get you and your family into a new home!
Kayla is the reason the sellers accepted my offer. She’s very knowledgeable and is quick to respond. Highly recommend her!!!
Reply from Kayla Kreigh, Ruoff Mortgage
December 26th, 2025 12:41 AM
I'm glad to hear that I could play a role in helping your offer get accepted, Beranda. Responding promptly and sharing my knowledge are important parts of my approach, so it's great to know that this made a difference for you. Thank you for...
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Ryan Vannatter, Ruoff Mortgage has received a review with 5 star rating from Ashley B
Reply from Ryan Vannatter, Ruoff Mortgage
December 25th, 2025 05:47 PM
Thank you, Ashley, for your 5-star rating. If you have any future needs or questions, feel free to reach out.
Ryan was great to work with! He was willing to talk us through lots of different scenarios and genuinely seemed to be rooting for us. He was a clear communicator and super friendly.
Justin does a fantastic job throughout the entire process
Reply from Justin Phillips
December 20th, 2025 05:06 PM
Thanks, Zach! It was a pleasure working you again! Congrats again on the newborn!!
Clayton was excellent to work with.
Reply from Clayton Wright
December 22nd, 2025 07:35 PM
Madeleine, I'm glad to hear that you found working with me to be a positive experience. It's always my goal to provide exceptional service. If you have any questions or need further assistance in the future, please don't hesitate to reach out....
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Great communication and reminders as needed.
Reply from Kayla Kreigh
December 21st, 2025 05:02 PM
It's wonderful to hear that the communication and reminders met your expectations. Keeping my clients informed and on schedule is a key part of what I do. Thank you for your feedback!
Kayla is amazing!!!!
Reply from Kayla Kreigh
December 20th, 2025 03:26 PM
I appreciate your kind words. It's important to me that each client feels supported throughout the process, and I'm happy to know that I could help. Thank you for your feedback!
Ryan's knowledge, communication, transparency and work ethic made this process very easy and enjoyable! Thank you, Ryan!
Reply from Ryan Vannatter
December 19th, 2025 07:04 PM
I appreciate your feedback, William. It's rewarding to hear that my approach with communication and transparency positively impacted your experience. Making the process as easy and enjoyable as possible is always my aim. If any questions come...
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Clayton was the absolute best! We got lots of comments from friends and family saying our loan process went very quickly. We couldnt brag enough to everyone about Clayton. He was seriously on top of things. He answered all our questions very...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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