
Mountlake Terrace, WA
Mountlake Terrace, WA

1st Security Bank Home Lending is dedicated to giving you the best customer service in the mortgage industry.
We are part of a wonderful community bank serving the Puget Sound area. Our mission is to WOW each and every client.
With loan o... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Matt and Amy are truly PROS. They are always on top of the process, solving the occassional problem or question that comes up, and preparing for the next step. Will call them next time I need a loan.
Enrico was proactive and communicative
Bill was ready to have documention written at the drop of a hat. Getting an offer in for the home I purchased was time sensititve required quickly pulling over in a grocery store parking lot and asking Bill to get a pre-qualification letter...
read more
Fantastic communication and follow through from start to finish. Thank you
I have a common sense understanding of finances and real estate, but as soon as it gets complex I can get pretty lost. My approach is to ask an endless amount of questions, sometimes over and over again, and Enrico is always available an open...
read more
Took time to provide options and very responsive to any questions/concerns throughout the whole process.
Reply from Matt & Amy - Matt Johnson Team
September 29th, 2025 05:12 PM
Thank you for the kind review, Tim! Helping address any questions or concerns is important to us and ensuring you're well-informed is always a priority. If you have any more questions or need further assistance in the future, feel free to reach...
read more
I have purchased many homes over the years and have received great service. The transaction I conducted with Omeed and his team trumps all of them. His communication was on point and the care he showed my wife and I was second to none. We will...
read more
Reply from Owner
May 29th, 2026 12:00 AM
Appreciate this amazing review Rob! This means a lot coming from someone like yourself who is dealing with consumers on a daily basis and knows the value of communication and customer care. Wishing you both many many happy years in your beautiful...
read more
Kara and her team always let me know what I needed to do. I trust Kara, which made a potentially stressful time far less stressful. Thankyou for such great treatment. You made me feel like I was an important client.
Reply from Kara Poysky
December 2nd, 2025 11:27 PM
I'm grateful for your trust and kind words, Joel. It's important to me that you felt supported and valued throughout the process. I'm pleased to know that I could help make it less stressful for you. If you ever need assistance in the future,...
read more
Excellent customer service, super knowledgeable. Gave us options and looked out for us.
Great and amazing people.
Reply from Kara Poysky
September 4th, 2025 05:02 PM
I appreciate your kind words about my team. If there's anything more we can assist you with, please let me know. You were a pleasure to work with!
151–160 of 3165
About
1st Security Bank Home Lending is dedicated to giving you the best customer service in the mortgage industry.
We are part of a wonderful community bank serving the Puget Sound area. Our mission is to WOW each and every client.
With loan officers who have tremendous experience and success, backed by an incomparable support staff, we are able to find loans that fit your lifestyle, financial goals and budget. We can help you choose from a full list of loan products, many of them unique to our bank.
And we offer fast service. Loans are approved in-house, cutting the wait time substantially--loans are often closed loans within 30 days.
We look forward to serving you, and adding you to our list of happy, WOWED customers.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
No statement on this site is a commitment to make a loan. Loans are subject to borrower qualifications, including income, property evaluation, sufficient equity in the home to meet Loan-to-Value requirements, and final credit approval. Approvals are subject to underwriting guidelines, interest rates, and program guidelines and are subject to change without notice based on applicant’s eligibility.