Ruoff Mortgage - Mentor, OH
Mentor, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Stephanie Stoltz, Ruoff Mortgage
Stephanie Stoltz, Ruoff Mortgage has received a review with 5 star rating from Kyle C
Reply from Owner
October 6th, 2025 03:22 PM
Always appreciate you Kyle!
for
Stephanie Stoltz, Ruoff Mortgage
Stephanie was great to work with! Smooth process and great communication!
Reply from Stephanie Stoltz
August 21st, 2025 02:46 PM
Thank you so much, Kyle, for your kind words! I'm glad to hear that you found the process smooth and the communication effective. It was truly a pleasure working with you. If you need anything else in the future, don't hesitate to reach out!...
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Peggy Alley, Ruoff Mortgage
Thank you so much to Peggy Alley and Ruoff Mortgage for a super simple and seamless home mortgage processing experience!!
for
Stephanie Stoltz, Ruoff Mortgage
I don't know where to start! From the communication to the technolog, everything was stellat! As a fi time home buye, Stephanie made this process simple! As customer service feels like a thing of the past, I was simply wowed by her knowledge...
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Reply from Stephanie Stoltz
August 19th, 2025 12:02 PM
Valencia, thank you for your wonderful feedback. I’m truly glad to hear that you found the communication and technology stellar. Making the home buying process as straightforward as possible is something I strive for, especially for first-time...
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Peggy Alley, Ruoff Mortgage
Peggy was extremely knowledgeable and helpful through the entire mortgage process. She was always available to answer questions and made the process smooth and easy.
Reply from Peggy Alley
August 16th, 2025 01:02 AM
I appreciate your kind words, Daniel. It's wonderful to hear that my support and knowledge were beneficial to you throughout the mortgage process. Being available to answer your questions and ensuring everything went smoothly is exactly what...
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Luella Hughes, Ruoff Mortgage has received a review with 5 star rating from Titans F D W K B
Reply from Owner
March 25th, 2026 12:26 PM
Thank you for the positive rating! If there's anything further I can do for you, please feel free to get in touch.
LuElla was AMAZING. We had so many obstacles and she helped us through them all! Highly recommend her and Ruoff Mortgage!! They helped make our dreams come true!
Reply from Luella Hughes
August 14th, 2025 03:10 PM
Thank you so much, Damien! I'm delighted to hear that you found my assistance helpful throughout the process. Navigating obstacles is truly a part of the journey, and helping you overcome them brings me great satisfaction. It's wonderful to...
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for
Stephanie Stoltz, Ruoff Mortgage
Stephanie and Jimmy were quick to answer phone calls and emails to walk us through process. As first time home buyer I felt well taken care of with no surprises through the process. Great experience would recommend to others.
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for
Stephanie Stoltz, Ruoff Mortgage
It became very frustrating at the number of times similar documents were being asked for resubmission on a weekly basis despite phone call conversations . Documents that were required last minute on an "as soon as possible" basis could have...
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for
Stephanie Stoltz, Ruoff Mortgage
The process was quick and the online portal was easy to access.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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