

Ruoff Mortgage - Mentor, Mentor, OH
Mentor, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer...... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
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Reviews from Web
Ruoff Mortgage - Mentor has received a review with 5 star rating from Britta S
Brian was very knowledgeable about how to clean up my finances to prepare me for this loan. I did exactly as he advised and was on track in just a few days. He knew the area I was looking at and even recommended a professional moving service...
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Best of the best. A blessing to all you know her.
Peggy was thorough in working with me to complete my loan application quickly and efficiently.
Working with Luella was truly one of the best experiences I’ve ever had. Buying a home can be stressful and overwhelming, but she made the entire process smooth, easy to understand, and surprisingly enjoyable.She was always available to answer...
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Working with Luella was truly one of the best experiences I’ve ever had. Buying a home can be stressful and overwhelming, but she made the entire process smooth, easy to understand, and surprisingly enjoyable.She was always available to answer...
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Better communication on the loan officer side when there was a delay or problem
Stephanie is amazing to work with, beyond expectations!
Reply from Owner
May 25th, 2026 12:07 PM
Mike, thank you for your kind feedback. I'm pleased to know that I was able to exceed your expectations. If you need any further assistance, please feel free to reach out.
Stephanie is amazing!
Reply from Stephanie Stoltz
May 22nd, 2026 06:54 PM
Michael, thank you for your kind words. I'm glad to hear that you had a positive experience with me at Ruoff Mortgage. If there's anything else I can assist you with, please feel free to let me know.
Overall, working with Peggy was a great experience for a first time home buyer. She was super informative and quick to communicate.
Reply from Peggy Alley
May 20th, 2026 07:10 PM
I'm grateful to hear that you had a great experience as a first-time homebuyer, Sarah. Providing informative and prompt communication is always my goal. If you have any further questions or need assistance, I'm here to help.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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