Ruoff Mortgage - Mentor, Mentor, OH

Mentor, OH

4.94

(345)

Mortgage

Mortgage Loan Officer

Contact Info

(440) 701-8075

Mentor, OH

https://www.ruoff.com/lending-centers/mentor

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM(Open now)

Thu

9 AM to 5 PM

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4.94

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Ruoff Mortgage - Mentor has received a review with 5 star rating from Britta S

Brian was very knowledgeable about how to clean up my finances to prepare me for this loan. I did exactly as he advised and was on track in just a few days. He knew the area I was looking at and even recommended a professional moving service...

Best of the best. A blessing to all you know her.

Peggy was thorough in working with me to complete my loan application quickly and efficiently.

Working with Luella was truly one of the best experiences I’ve ever had. Buying a home can be stressful and overwhelming, but she made the entire process smooth, easy to understand, and surprisingly enjoyable.She was always available to answer...

Better communication on the loan officer side when there was a delay or problem

Stephanie is amazing to work with, beyond expectations!

Reply from Owner

May 25th, 2026 12:07 PM

Mike, thank you for your kind feedback. I'm pleased to know that I was able to exceed your expectations. If you need any further assistance, please feel free to reach out.

Stephanie is amazing!

Reply from Stephanie Stoltz

May 22nd, 2026 06:54 PM

Michael, thank you for your kind words. I'm glad to hear that you had a positive experience with me at Ruoff Mortgage. If there's anything else I can assist you with, please feel free to let me know.

Overall, working with Peggy was a great experience for a first time home buyer. She was super informative and quick to communicate.

Reply from Peggy Alley

May 20th, 2026 07:10 PM

I'm grateful to hear that you had a great experience as a first-time homebuyer, Sarah. Providing informative and prompt communication is always my goal. If you have any further questions or need assistance, I'm here to help.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans