Ruoff Mortgage - Mentor, OH
Mentor, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Luella was great to work with! She made what can sometimes be a diffcult process, very smooth, enjoyable and kept us informed on every step. Thank you!!!
Reply from Luella Hughes
August 25th, 2026 06:53 PM
Rylee, I'm happy to hear that you found working with me at Ruoff Mortgage to be smooth and enjoyable. I appreciate your kind words and am pleased that you felt well-informed throughout the process. Thank you for sharing your experience!
just everything was great
Reply from Luella Hughes
August 25th, 2026 03:06 PM
Kyle, I'm glad to hear that everything went great for you. Thank you for sharing your positive experience with me at Ruoff Mortgage!
Just overall great personality and super helpful
Reply from Owner
August 17th, 2026 01:30 PM
Page, I'm grateful for your kind words. It's wonderful to know that you found my personality and assistance helpful during the process.
Just over all great and very helpful with every step and explaining what papers I needed and for what reason!
Reply from Luella Hughes
August 17th, 2026 06:03 PM
Page, I'm pleased to hear that you found my assistance helpful and clear throughout the process. Thank you for your kind words about my explanations and support.
Everything was Excellent. Thanks
for
Peggy Alley, Ruoff Mortgage
Gained a ton of knowledge on how this process works
Reply from Peggy Alley
July 13th, 2026 07:59 PM
I'm pleased to hear that you gained a lot of knowledge about the process, Devin. It’s important to me that you feel well-informed every step of the way. If you have any other questions or need further assistance, please let me know.
Luella was very knowledgeable and quick to respond to any questions we had! It was a pleasure working with her!
Reply from Luella Hughes
July 10th, 2026 03:14 PM
Stephanie, I appreciate your kind words and am glad to hear that you found my knowledge and responsiveness helpful. It was a pleasure working with you as well! If you have any more questions in the future, feel free to reach out.
for
Ruoff Mortgage - Mentor
Ruoff Mortgage - Mentor has received a review with 5 star rating from Britta S
Reply from Owner
June 18th, 2026 06:46 PM
Thank you for taking the time to leave a 5-star review! We truly appreciate your support and are grateful for the opportunity to be part of your home financing journey. Thank you for choosing Ruoff Mortgage, and we wish you all the best in...
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Brian was very knowledgeable about how to clean up my finances to prepare me for this loan. I did exactly as he advised and was on track in just a few days. He knew the area I was looking at and even recommended a professional moving service...
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Best of the best. A blessing to all you know her.
Reply from Luella Hughes, Ruoff Mortgage
June 19th, 2026 06:11 PM
Thank you so much for your kind words, Rand. I'm grateful to have had the opportunity to work with you and be a part of your journey. If there's anything else you need, feel free to reach out.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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