Ruoff Mortgage - Mentor, OH

Mentor, OH

4.94

(351)

Mortgage

Mortgage Loan Officer

Contact Info

(440) 701-8075

Mentor, OH

https://www.ruoff.com/lending-centers/mentor

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM(Open now)

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.94

(351)

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Experience.com

4.91

(222)

Zillow

5.0

(28)

Google

4.98

(101)

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Stephanie was so patient with me!! She made the home buying experience so easy for this old lady!

Reply from Stephanie Stoltz

September 22nd, 2025 03:22 PM

I'm pleased to hear that I could make the home buying process easier for you, Nancy. It means a lot to know that my patience was helpful during your journey. If there's anything else I can assist with in the future, please don't hesitate to...

Stephanie was really easy to deal with. She was helpful and pleasant. She reminded me gently when I’d forgotten some task or another, keeping the whole process on track. She was responsive when I had questions too. I can’t recommend her highly...

Reply from Owner

October 6th, 2025 03:21 PM

Thank you Kevin! Welcome back to OHIO

Stephanie was very helpful throughout the entire process and made purchasing my first home stress free

Reply from Stephanie Stoltz

September 12th, 2025 03:06 PM

I'm glad to hear that I could help make your home buying experience stress-free, Kyle. It’s important to me that the process is as smooth as possible, especially for first-time buyers. If you have any more questions or need further assistance...

Stephanie was patient and friendly and answered all of my questions.

Reply from Stephanie Stoltz

September 12th, 2025 12:42 AM

Kevin, I appreciate you taking the time to leave a review. I'm pleased that my patience and friendliness made a difference and that I could address all your questions. Your experience is important to me, so if there's anything else you need,...

Well SHE went out of her way to meet with us , talk to us , be there to answer every question!!!! REALLY MADE US FEEL IMPORTANT !!!!! Never made us feel like a number or a file , n that our needs were important to her ! From the moment you...

Reply from Peggy Alley

September 11th, 2025 07:15 PM

Thank you for sharing such a heartfelt review, Samuel. It's reassuring to know that you felt prioritized and supported throughout the process. I genuinely care about helping clients achieve their homeownership goals, and your feedback means...

Stephanie and her team saved the day! I was with another mortgage company and the day before our contract was set to expire, they couldn't close the deal. On a Sunday evening, Stephanie stepped up and did more in 24 hours than the previous...

Reply from Owner

October 6th, 2025 03:21 PM

Thank you for your confidence Kelly! Was great to help :)

Stephanie and her team saved the day! I was with another mortgage company and the day before our contract was set to expire, they couldn't close the deal. On a sunday evening, Stephanie stepped up and did more in 24 hours than the previous...

Reply from Stephanie Stoltz

August 29th, 2025 08:49 PM

Kelly, thank you for sharing your experience! I'm so glad I could step in and assist with such a pressing situation. Time-sensitive matters can certainly be stressful, and it's important to me to ensure things are handled efficiently. It was...

Everything.

Reply from Luella Hughes, Ruoff Mortgage

March 25th, 2026 12:28 PM

Thank you both so much! It was pleasure working with you.

Stephanie Stoltz, Ruoff Mortgage has received a review with 4 star rating from Justin W

Communication was great. the officer was friendly and informative.

71–80 of 351

About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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