Ruoff Mortgage - Mentor, OH
Mentor, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
for
Stephanie Stoltz, Ruoff Mortgage
Stephanie was awesome she was there for all questions and her team to assist us through this smooth process
Reply from Stephanie Stoltz
October 26th, 2025 03:24 PM
It's great to know that I could be there for all your questions, Matthew, and help ensure a smooth process. Supporting my clients throughout their journey is always a priority. If there's ever anything more you need, don't hesitate to reach...
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for
Peggy Alley, Ruoff Mortgage
Communication and quick responses
for
Stephanie Stoltz, Ruoff Mortgage
Stephanie and her team at Ruoff Mortgage and some of THE BEST in the business! Stephanie and Jimmy are so knowledgeable about the mortgage business, loan process and everything in between. They are effective communicators - they respond quickly,...
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Reply from Owner
February 5th, 2026 04:37 PM
I appreciate you so! What a privilege to have you choose me to be part of this with you! Thank you so much for the kind words and testament to how our process works 😊
for
Stephanie Stoltz, Ruoff Mortgage
Stephanie is one of the best loan officers on the planet. She is available when clients are (day, night, weekends), responds quickly, is fantastic at looking at all options for each client's situation, works hard to help buyers understand the...
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Luella is the best there is!! She makes the entire home buying process as easy as possible and answers any questions you may have! She keeps you up to date the whole way through and her kindness and understanding is the cherry on top! Love...
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Reply from Owner
March 25th, 2026 12:21 PM
Thank you so much, Harley! I had wonderful time working with you. I know how long you waited and how hard you worked to purchase your home. You deserve it all! Enjoy, and if I can ever help in the future, please reach out.
Luella is the best there is! She kept me up to date consistently, answered every silly question I had, guided me through the entire process, and made everything as simple as she possibly could! I absolutely could not have done this without...
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Reply from Luella Hughes
October 20th, 2025 06:30 PM
I truly appreciate your kind words, Harley. It was my pleasure to guide you through the process and keep you informed every step of the way. I'm glad that I could assist in making things simpler and help ease any anxieties. Your recommendation...
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for
Peggy Alley, Ruoff Mortgage
Clear, constant communication and very well organized.
Reply from Peggy Alley
October 17th, 2025 03:06 PM
I'm grateful for your feedback, Kristine. Ensuring clear communication and staying organized are essentials I strive for in my work. It's important to me that you feel confident and informed throughout the process. If you have any further questions...
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for
Stephanie Stoltz, Ruoff Mortgage
was great to work with she walked us through every step and told us what we needed to do
Reply from Stephanie Stoltz, Ruoff Mortgage
October 6th, 2025 03:21 PM
Thank you John for your responsiveness. Was great to have the opportunity to work with you
for
Peggy Alley, Ruoff Mortgage
Peggy Alley, Ruoff Mortgage has received a review with 4 star rating from Jenna H
for
Peggy Alley, Ruoff Mortgage
Peggy was really easy to work with!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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