Ruoff Mortgage - Mentor, OH
Mentor, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Stephanie Stoltz, Ruoff Mortgage
Stephanie and her team worked diligently to get me Into my home before the holidays. I will forsure recommend them to friends and family in the future.
Reply from Stephanie Stoltz, Ruoff Mortgage
December 3rd, 2025 03:26 PM
Thank you Kyle! So happy you were able to spend Thanksgiving in your new home :)
for
Stephanie Stoltz, Ruoff Mortgage
Very great communicator and professional. Thank you all
Reply from Stephanie Stoltz
November 28th, 2025 11:14 PM
I appreciate your kind words, Diante. It's important to me to maintain clear communication and professionalism throughout the process. If there's anything more I can assist you with, please let me know.
Luellla was absolutely amazing. She has been so patient with me from when I wanted to start this process a year ago until when I knew it was right for my family and I to go forward. She would call or text me anytime she had information, let...
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Reply from Owner
March 25th, 2026 12:16 PM
I really appreciate your kind words, Adrianna!! Being there for you from the start and ensuring everything was clear throughout the process was absolutely my pleasure. It's rewarding to hear that you and your family are happy with everything....
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Luellla was absolutely amazing. She has been so patient with me from when I wanted to start this process a year ago until when I knew it was right for my family and I to go forward. She would call or text me anytime she had information, let...
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Reply from Luella Hughes, Ruoff Mortgage
November 21st, 2025 04:07 PM
It's great to hear about your positive experience, Adrianna. I enjoyed working with you throughout the process and am glad I could be there from the start. Keeping you informed and ensuring you understood every step was important to me, and...
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for
Stephanie Stoltz, Ruoff Mortgage
Approachable and efficient!
for
Stephanie Stoltz, Ruoff Mortgage
Stephanie has helped us secure our home smoothly and in no time. We have had not met any obstacles that would otherwise prevent us from buying our first house because she’s very organized. She’s always available to help and doesn’t pressure...
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Reply from Owner
December 3rd, 2025 03:27 PM
Thank you for confidence Christine! I appreciated the opportunity to help you and Bryan!
for
Stephanie Stoltz, Ruoff Mortgage
As first time home buyers, we had the chance to work with people who truly helped us secure our house in no time. The application process with Ruoff Mortgage was so easy, convenient and all the staff were very helpful especially Stephanie....
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Reply from Stephanie Stoltz
November 1st, 2025 08:28 PM
Christine, I'm pleased to know that my efforts contributed to a smooth and convenient experience for you as first-time home buyers. Understanding your needs and addressing your inquiries promptly is something I prioritize, so it’s good to hear...
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Peggy Alley, Ruoff Mortgage
Peggy Alley, Ruoff Mortgage has received a review with 5 star rating from Megan V
for
Peggy Alley, Ruoff Mortgage
Quick to respond
Very pleasant
Very knowledgeable
Made for a easy process
Very helpful
Reply from Peggy Alley
October 28th, 2025 07:10 PM
Your feedback is truly appreciated, Megan. I'm glad to know that my quick responses and knowledge made the process easier for you. Being helpful and ensuring a pleasant experience is always my goal. If there are any more questions or assistance...
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for
Stephanie Stoltz, Ruoff Mortgage
Simply put. Stephanie is the Best ! If you need a loan she will work hard to get you into the right product, the right solution, and gives her time effortlessly as a true partner to you.
Reply from Owner
February 4th, 2026 07:22 PM
Thank you for trusting me to be part of this new journey for you TWO!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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