

Ruoff Mortgage - Mentor, OH
Mentor, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Everyone was super friendly, extremely helpful and made this process so easy and stress free!
Reply from Stephanie Stoltz
March 27th, 2026 03:15 PM
I'm grateful for your positive feedback, Kaitlin. It's important to me to ensure that the process is smooth and stress-free for you. If you need any further help or have questions in the future, I'm always here to assist.
I was forced to refinance as the result of a divorce. Although this was an extremely stressful endeavor, Luella consistently put me at ease and made the entire process way easier to navigate. She was extremely knowledgeable about the entire...
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Reply from Luella Hughes, Ruoff Mortgage
March 25th, 2026 12:55 PM
Navigating refinancing can indeed be challenging, especially under stressful circumstances like a divorce. I'm glad I could provide some relief and guidance throughout the process, Brian. Helping you tackle the obstacles and ensuring things...
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It was a very easy process to apply for the loan and once the application was approved everything moved very quickly to closing
Stephanie is fantastic! I would recommend her to anyone! She can work miracles with financing. Trust me. ❤️
Reply from Owner
March 4th, 2026 10:20 AM
I appreciate your kind words, Lisa. I'm glad I could assist you with your financing needs, and I'm grateful for your trust and recommendation. If there's ever anything else I can do for you, please don't hesitate to reach out.
Stephanie is a miracle worker. She made the impossibl, possible. I would recommend her to anyone!
Reply from Stephanie Stoltz
February 28th, 2026 11:21 PM
It's truly rewarding to hear your kind words, Lisa. I'm glad I could assist in your journey and help make everything possible for you. Your recommendation means a lot to me. If you ever need further assistance or have questions, please feel...
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Great experience with support .
Reply from Luella Hughes, Ruoff Mortgage
March 25th, 2026 12:56 PM
Thank you so much, Carrie. Your feedback on the support is greatly appreciated! If there's anything else you need or any questions you have, feel free to reach out anytime.
I had an amazing experience with Stephanie at Ruoff, I did not have the best credit and needed to purchase a home for my family- as a first time homebuyer I have to say they gave me the best service.
Reply from Stephanie Stoltz, Ruoff Mortgage
February 10th, 2026 06:11 PM
Thank you for trusting me and the process! So happy to cross the finish line with you and your family!
Wonderful class and Ruoff Mortgage was so helpful.
Reply from Owner
February 11th, 2026 03:52 PM
Thank you for your kind review Brady! We’re delighted you enjoyed the class. Providing helpful, practical guidance is always our goal. We truly appreciate you attending and sharing your experience.
Thank you for sharing cutting edge technology.
Reply from Owner
February 11th, 2026 03:54 PM
Thank you for your kind feedback Michelle! We’re glad you found value in the information shared during the session. Providing forward-thinking tools and insights is something we’re truly passionate about. We appreciate you attending!
Allen presented a great class today on Google seo
Reply from Owner
February 11th, 2026 03:56 PM
Thank you for the thoughtful feedback Joe! We loved having you at the session and are happy the class was helpful. Your support and engagement mean a lot. Looking forward to hearing how you are "Standing Out Online".
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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