Ruoff Mortgage - Mentor, OH
Mentor, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Brian was very knowledgeable about how to clean up my finances to prepare me for this loan. I did exactly as he advised and was on track in just a few days. He knew the area I was looking at and even recommended a professional moving service...
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Best of the best. A blessing to all you know her.
Reply from Luella Hughes, Ruoff Mortgage
June 19th, 2026 06:11 PM
Thank you so much for your kind words, Rand. I'm grateful to have had the opportunity to work with you and be a part of your journey. If there's anything else you need, feel free to reach out.
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Peggy Alley, Ruoff Mortgage
Peggy was thorough in working with me to complete my loan application quickly and efficiently.
Working with Luella was truly one of the best experiences I’ve ever had. Buying a home can be stressful and overwhelming, but she made the entire process smooth, easy to understand, and surprisingly enjoyable.She was always available to answer...
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Reply from Owner
June 20th, 2026 03:37 PM
Nicole, I'm deeply thankful for your kind words and am so pleased to have been part of this important milestone for you and your family. It's wonderful to know that my guidance and support made the process smooth and enjoyable for you. I truly...
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Working with Luella was truly one of the best experiences I’ve ever had. Buying a home can be stressful and overwhelming, but she made the entire process smooth, easy to understand, and surprisingly enjoyable.She was always available to answer...
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Reply from Luella Hughes
June 19th, 2026 03:06 PM
Nicole, I'm truly grateful for your kind words and am so pleased that I could be part of this important milestone for you and your family. It was my pleasure to make the process smooth and enjoyable, and I'm glad that my support and guidance...
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Stephanie Stoltz, Ruoff Mortgage
Better communication on the loan officer side when there was a delay or problem
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Stephanie Stoltz, Ruoff Mortgage
Stephanie is amazing to work with, beyond expectations!
Reply from Owner
May 25th, 2026 12:07 PM
Mike, thank you for your kind feedback. I'm pleased to know that I was able to exceed your expectations. If you need any further assistance, please feel free to reach out.
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Stephanie Stoltz, Ruoff Mortgage
Stephanie is amazing!
Reply from Stephanie Stoltz
May 22nd, 2026 06:54 PM
Michael, thank you for your kind words. I'm glad to hear that you had a positive experience with me at Ruoff Mortgage. If there's anything else I can assist you with, please feel free to let me know.
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Peggy Alley, Ruoff Mortgage
Overall, working with Peggy was a great experience for a first time home buyer. She was super informative and quick to communicate.
Reply from Peggy Alley
May 20th, 2026 07:10 PM
I'm grateful to hear that you had a great experience as a first-time homebuyer, Sarah. Providing informative and prompt communication is always my goal. If you have any further questions or need assistance, I'm here to help.
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Stephanie Stoltz, Ruoff Mortgage
Stephanie Stoltz, Ruoff Mortgage has received a review with 5 star rating from Ryan L
Reply from Owner
May 15th, 2026 08:27 PM
Thank you for the perfect rating, Ryan. I appreciate your support and am here if you need anything in the future.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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