Ruoff Mortgage - Mentor, OH
Mentor, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
for
Stephanie Stoltz, Ruoff Mortgage
Stephanie and her team were unbelievably amazing! From start to finish the team made us feel confident throughout the whole process! Thank you!
Reply from Stephanie Stoltz
May 14th, 2026 03:10 PM
Ryan, I appreciate your kind words. I'm glad to hear that you felt confident throughout the process with my team and me. If there's anything more you need, don't hesitate to reach out.
for
Peggy Alley, Ruoff Mortgage
Peggy was the best and communicated every step of the way! Loan butler was easy to use , navigate, and understand. It was an easy process!
Reply from Peggy Alley
May 1st, 2026 03:38 PM
I'm pleased to hear that you found the process easy, Morgan. Communication is key, and I'm glad you felt supported at every step. Thank you for your feedback on the Loan Butler as well. If there's anything else you need, feel free to reach...
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for
Stephanie Stoltz, Ruoff Mortgage
I can not say enough about Stephanie and her team. They were awesome!! They made the process very smooth and friendly. They were always around to answer questions or guide us even it meant explaining things twice as my husband and I work different...
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Reply from Owner
April 30th, 2026 08:09 PM
Marianne, I appreciate your appreciated feedback. It's good to know that I and my team could make the process smooth and friendly for you and your husband. I'm pleased we could accommodate your schedules and make everything easier. Thank you...
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for
Stephanie Stoltz, Ruoff Mortgage
stephanie was great!! She answered all questions and explained things about the process. She made it simple and friendly
Reply from Stephanie Stoltz
April 29th, 2026 05:59 PM
I'm grateful for your kind feedback, Marianne. I'm happy that I could answer all your questions and make the process simple and friendly for you. If you need any more assistance, please feel free to reach out to me.
for
Stephanie Stoltz, Ruoff Mortgage
Thanks guys, It was a pleasure workin with and the persoal attention was well recievied.
Reply from Stephanie Stoltz
April 27th, 2026 09:13 PM
Thank you, Michael. I'm happy to know that you appreciated the personal attention during our work together. If there's anything else you need, feel free to reach out.
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Stephanie Stoltz, Ruoff Mortgage
Made the refinancing process very easy
Reply from Stephanie Stoltz
April 24th, 2026 08:34 PM
I'm glad to hear that the refinancing process was easy for you, Tom. If you have any more questions or need further assistance, feel free to reach out to me.
for
Stephanie Stoltz, Ruoff Mortgage
Stephanie and Jimmy really went above and beyond for us! We will be recommending them to everyone we know!
Reply from Stephanie Stoltz
April 13th, 2026 03:20 PM
Thank you for your kind words, Madison. I'm pleased to hear that you had a great experience with both me and Jimmy. Your recommendation means a lot to us, and we're here if you need any further assistance.
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Peggy Alley, Ruoff Mortgage
I like dealing with your best friend… They always keep you up to speed. You can even call or text her on a Sunday.
Reply from Owner
March 30th, 2026 05:47 PM
I'm glad you find working with me comfortable, Mark, and that you appreciate the communication. Keeping you informed at every step is important, and I’m always here to assist, even on Sundays. Thank you for your trust in me at Ruoff Mortgage....
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Peggy Alley, Ruoff Mortgage
Awesome communication… It felt like I was dealing with a close friend.
for
Stephanie Stoltz, Ruoff Mortgage
Stephanie Stoltz, Ruoff Mortgage has received a review with 5 star rating from Kaitlin B
Reply from Owner
March 28th, 2026 10:55 AM
Thank you, Kaitlin, for the 5-star rating. I appreciate your support and trust. If you have any future questions or need assistance, feel free to reach out.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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