Ruoff Mortgage - Medina, OH

Medina, OH

4.94

(1,627)

Mortgage

Mortgage Loan Officer

Contact Info

(330) 441-4467

Medina, OH

https://www.ruoff.com/lending-centers/medina

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.94

(1,627)

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I dont have a review to give. I will likely blnot use rouoff in the future

Extremely helpful in answering questions and communicating the processes since it was over 25 years since my last home purchase.

Reply from Josh Pick, Ruoff Mortgage

April 29th, 2025 12:48 PM

Thank you, Kim! I'm glad the process went smoothly for you and I look forward to helping again once we see these interest rates come down!

Lori was such an amazing help during all this, from the moment I first reached to the end while signing the documents she was there to help and hold my hand through it all. This was a daunting thing to do as a first time home buyer but it came...

Reply from Lori Fetter

May 8th, 2025 03:32 PM

I'm thrilled to hear that your experience as a first-time homebuyer was positive and that I could assist you through the process. It was a pleasure working with you, and I greatly appreciate your kind words about my support and Ruoff Mortgage....

Matt went above and beyond answering all questions we had . Matt not only answered our questions in a timely and accurate manner but he would even send video breakdowns explaining calculations and cost breakdowns which allowed us to make decisions...

Reply from Matt Wisniewski, Ruoff Mortgage

April 28th, 2025 06:59 PM

Thank you for the kind review, Nick! This one means a lot to me, as I always want my buyers to have a solid understanding of the process and their options, and it seems I hit that for you and Ashley based off this. Which makes me very happy!...

The communication

Reply from Christi Nichols, Ruoff Mortgage

May 1st, 2025 06:26 PM

Great working with you both as well! Congratulations on your new home!

Matt Koch was always readily available

Reply from Matt Koch

May 13th, 2025 09:54 AM

We are delighted to hear that Matt Koch was readily available to assist you. Your feedback is valuable to us, and we are pleased that you had a positive experience with Ruoff Mortgage.

Seamless transitions and limited amount of infotmational documentation needed after the fact.

Reply from Josh Pick, Ruoff Mortgage

April 24th, 2025 09:05 PM

Thanks Mick, congratulations on yet another investment property!

Communication no surprises positive attitudes the Loan Butler is Fabulous!

Reply from Lori Fetter

May 4th, 2025 01:51 AM

I'm thrilled to hear that your experience was positive and that you appreciated the communication and the Loan Butler service. It was a pleasure working with you, and I'm glad everything went smoothly. Thank you for your feedback!

Kept the loan moving forward on a timely manner

Reply from Dan Logan, Ruoff Mortgage

May 2nd, 2025 07:17 PM

Cutris i am so glad you and Amy will be building your lived together in your new home I can't wait to see it!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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