

Ruoff Mortgage - Medina, OH
Medina, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Christi Nichols, Ruoff Mortgage has received a review with 5 star rating from Tami T
Reply from Owner
April 23rd, 2025 05:56 PM
I rate you both a 5, too! No, 10! :)
Christi went above and beyond to keep us updated and to anticipate the next step She explained things clearly and made sure we understood everything We could not have asked for a smoother process
Reply from Christi Nichols, Ruoff Mortgage
April 27th, 2025 02:05 PM
Loved working with you! Congratulations on the new home!
Lori's reviews speak volumes; if I could turn them up to 11, I would.
Professional, efficient and courteous. So easy!
Matt Wisniewski, Ruoff Mortgage has received a review with 5 star rating from Tonya S
Matt was great. There wasn't a time I couldn't call txt email that he didn't answer. He was very knowledgeable and kept me in the loop with everything. Walked me through what ever I had a question with. He made this process super easy and enjoyable....
read more
Reply from Matt Wisniewski, Ruoff Mortgage
April 21st, 2025 07:58 PM
I'm thrilled to hear that you had such a positive experience, Tonya. It was a pleasure assisting you and ensuring everything went smoothly. I hope you enjoy your new home! Thank you for your recommendation and kind words.
Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Jenna O
Reply from Owner
November 19th, 2025 04:08 PM
Thank you so much for taking the time to complete a review! I appreciate your feedback!
Sarah was FANTASTIC! She was attentive and professional throughout the whole process!
Reply from Sarah Cole, Ruoff Mortgage
April 21st, 2025 04:35 PM
Jenna, it was a pleasure working with you, and I appreciate your kind words. Thank you for trusting me to help your family! I am so excited for you :) I am always here for anything you may need.
Everything was handled perfect
Reply from Sarah Cole
April 21st, 2025 04:36 PM
It was a pleasure working with you guys, and I appreciate your positive feedback. I hope you LOVE your new home!
Communication with Matt was great. He reached out to explain each step of the process, answered all our questions, and was prompt to reply. Matt is very knowledgable and was extremly helpful to get us into our new home.
read more
Phenomenal!
Reply from Owner
April 21st, 2025 01:29 PM
Thank you, Carly! It was great working with you on this one. I appreciate your attention to requests as they came in and how quickly you handled everything on your plate. Best of luck in your new home!
681–690 of 1627
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us