Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Very professional and transparent. The lender that was helping me made it very easy to get what i needed fone in a timely manner. I was able to call text and email whenever i needed help or had a question and i always got a quick response....
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Reply from Josh Pick, Ruoff Mortgage
August 13th, 2026 12:22 AM
Thank you, Dillan! Congratulations to you and your family on your new home purchase and I appreciate you taking the time to complete the survey and leave your testimonial. You've got my number so don't hesitate to call or text if you need anything...
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Lori Fetter, Ruoff Mortgage has received a review with 5 star rating from Celine A
Reply from Owner
August 24th, 2026 05:18 PM
Celine, thank you for the perfect rating. I'm grateful for your support and trust in my services at Ruoff Mortgage.
Lori is amazing!! I reccomend her to anyone looking for a loan
Reply from Lori Fetter
August 24th, 2026 06:16 PM
Celine, I appreciate your kind words and recommendation. I'm glad to have been able to assist you with your loan process.
Sarah went above and beyond to make sure our home buying experience was as stress free as she could. The process was still stressful but she helped give us peace of mind throughout every step by keeping us informed and by being complely transparent...
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Reply from Sarah Cole, Ruoff Mortgage
August 11th, 2026 08:47 PM
Thank you so much! Buying a home can definitely be stressful, so I’m really glad I could help make the process a little easier and give you some peace of mind along the way. I truly appreciate you trusting me to help you through it all. It...
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Sarah was very helpful throughout the whole process.
Reply from Sarah Cole, Ruoff Mortgage
August 11th, 2026 02:10 PM
Thank you so much for the kind review! It was truly a pleasure working with you. I’m so glad I could help make the process as smooth and stress-free as possible. I truly appreciate you trusting me to be a part of your homebuying journey! 🏡❤️...
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Thorough, knowledgeable and great to work with.
Reply from Sarah Cole, Ruoff Mortgage
August 11th, 2026 02:12 PM
Thank you so much for the wonderful review! I truly appreciate your kind words. It was a pleasure working with you and helping you navigate the process. Thank you for trusting me with your financing—I’m grateful I had the opportunity to be...
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Matt is fantastic to work with. Highly recommend him and his team!
Reply from Owner
August 11th, 2026 12:03 PM
Thank you, Scott! We're glad to hear that you had a great experience working with Matt and his team. Your recommendation means a lot to us.
Matt is fantastic to work with, thanks!
Reply from Matt Koch
August 19th, 2026 05:41 PM
Thank you, Scott! We're glad to know that Matt provided you with such a positive experience.
Lori is awesome! Great to talk to , always available, very straightforward and helpfu.
This was lori’s response to a significant weight loss post - her comment is about a 10 year old little girl. Weight shaming a 10 year old girl!!! Absolutely disgusting.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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