Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Lori made the whole process very easy to understand by guiding me step by step through everything. She answered all of my questions and kept me updated throughout the entire journey.
Reply from Lori Fetter
September 14th, 2025 04:18 PM
It's great to hear that you found the guidance and updates throughout the process helpful, Victoria. I'm pleased to have made the experience clear and manageable for you. Should you have any further questions or need additional assistance in...
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Sarah and her team was amazing and very knowledgeable throughout the entire process!
Reply from Owner
November 19th, 2025 03:59 PM
Thank you so much for taking the time to complete a review! It was my pleasure assisting you with the purchase of your new home
Communication, knowledge of the loan process, excellent response time and extremely friendly!
Reply from Sarah Cole
September 13th, 2025 04:28 PM
Andrew, I'm happy to know that you valued the communication and responsiveness during your experience. My focus is always on conveying knowledge effectively and ensuring a friendly process. Should you have any further questions or need assistance...
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Lori was amazing to work with! She was always available when I had questions! The process was smooth and simple and we were able to close early!
Reply from Lori Fetter, Ruoff Mortgage
September 15th, 2025 12:52 AM
Thank you so much Maggie! So happy for the both of you and please keep in touch!
Matt and his team made buying a home exciting and way less stressful! Being a first time homebuyer they walked us through every step we needed to take in order for us to have our dream home. They were quick to respond to any questions or concerns...
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Reply from Owner
September 22nd, 2025 06:21 PM
It's fantastic to know that your experience my entire team at Ruoff Mortgage made your journey as a first-time homebuyer smooth and enjoyable. We are committed to guiding our clients through every step of the process and are pleased to hear...
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Ruoffs team did an excellent job walking us through the whole process and answered all of our questions and concerns every step of the way!
Reply from Matt Koch
September 13th, 2025 10:13 AM
It's great to hear that the process went smoothly for you and that all of your questions and concerns were addressed along the way. I aim to provide clear guidance and ensure a seamless experience. If there's anything else you need or more...
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Matt Wisniewski, Ruoff Mortgage
We worked with Matt for our mortgage and couldn’t be happier with the experience. He was always quick to respond and kept us updated throughout the process. As first-time homeowners, we had plenty of questions, and Matt was patient, thorough,...
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for
Matt Wisniewski, Ruoff Mortgage
We worked with Matt for our mortgage and couldn’t be happier with the experience. He was always quick to respond and kept us updated throughout the process. As first-time homeowners, we had plenty of questions, and Matt was patient, thorough,...
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Reply from Matt Wisniewski
September 12th, 2025 06:08 PM
It's wonderful to hear that your experience as first-time homeowners was positive. I'm glad that my efforts to keep you informed and supported throughout the mortgage process were helpful. Addressing all your questions with patience is important...
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Lori was awesome! obviously very knowledgeable, but also took the time to text and answer phones calls when needed. Great customer service!
Reply from Lori Fetter, Ruoff Mortgage
September 15th, 2025 12:53 AM
Thank you so much Cliff! Hope all went well with the move and if you ever need anything I am just a phone call or text away!
As a first time homebuyer I felt like all of my questions and concerns were answered appropriately. The team worked hand in hand to make sure that I was comfortable with the process.
Reply from Sarah Cole, Ruoff Mortgage
November 19th, 2025 03:59 PM
I'm glad to hear that you felt supported and comfortable throughout your homebuying journey. Addressing all of your questions and concerns is always important, especially for first-time buyers. If you have any more questions or need further...
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491–500 of 1627
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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