Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Matt was professional and reliable. As a first-time home buyer, Matt made me feel comfortable and confident throughout the entire process and was able to answer any questions I had!
Reply from Matt Koch
October 4th, 2025 10:57 AM
I'm glad to hear that you felt comfortable and confident during your first home-buying experience. Making sure you feel supported and well-informed is important to me, and I'm pleased I could assist with any questions you had. If there's anything...
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This is my 3rd time working with Lori. She is extremely friendly, knowledgeable and accessible. She communicates updates via email, texting or calling. She will answer the phone in the evening or on the weekend. Both my realtor and myself were...
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Reply from Lori Fetter
October 4th, 2025 12:14 AM
I'm grateful, Heidi, for your continued trust in me for the third time. It's important to me to be accessible and provide updates in the way that works best for you. I'm glad both you and your realtor were satisfied with the service. If there's...
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Quality, efficiency, and clarity of communication made this so much easier. Lori worked hard to keep us up to date and handled so many things for us. We are grateful for her help!
for
Matt Wisniewski, Ruoff Mortgage
Incredible easy experience as a first time home buyer.
Reply from Matt Wisniewski
October 3rd, 2025 03:06 PM
I'm pleased to learn that your first home-buying experience with me was easy. It's important to me that the process feels straightforward and comfortable for first-time buyers. If you ever have any questions or need further assistance, please...
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Ruoff Mortgage - Medina
Great insight and presentation!
Reply from Owner
November 26th, 2025 02:57 PM
Thank you so much, Marikate, for the 5-star review! We’re glad to hear you enjoyed the SEO presentation in Avon. We truly appreciate you taking the time to attend and share your feedback—your support means a lot to us.
From our initial consultation to the final closing, your team was incredibly supportive and knowledgeable. I truly appreciated the personalized attention and guidance you provided, which made navigating the mortgage landscape so much easier....
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Reply from Matt Koch
September 22nd, 2025 06:18 PM
Thank you for sharing your experience with us, David. We are pleased to know that our team’s support and guidance made the mortgage process straightforward for you. Your appreciation for the personalized attention and expertise we provided...
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Very responsive team. I appreciate working with a dedicated group that consistently picks up on the first ring and always gets back with answers that provide clarity and direction, no matter the challenge or expertise required.
Reply from Matt Koch
September 22nd, 2025 06:19 PM
It's encouraging to hear that our team's responsiveness and dedication have met your expectations, Anna. We strive to ensure that all inquiries are addressed promptly and thoroughly, regardless of the complexity. Should you need further assistance...
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Josh Pick was excellent. He was attentive, easy to work with and always got back to us right away. I will highly recommend him to my friends and family.
Reply from Josh Pick, Ruoff Mortgage
September 16th, 2025 07:39 PM
Thank you, Dan and Kim! I appreciate you both and congratulations on your home purchase! Now onto your home sale!
Josh was super informative, quick to respond, and easy to work with. I highly recommend him!
Reply from Josh Pick, Ruoff Mortgage
September 16th, 2025 06:17 PM
Thank you, Tristin! I appreciate you taking the time to leave a review and complete the survey, and congratulations again on your home purchase. Let me know if you need anything in the future...I'll be here to assist!
for
Matt Wisniewski, Ruoff Mortgage
Matt was very responsive and answered any and all questions I had
Reply from Matt Wisniewski
September 25th, 2025 03:03 PM
I'm glad I was able to provide the responsiveness and answers you needed throughout the process, Cassandra. If you have any additional questions or need further assistance in the future, please feel free to get in touch. Thank you for your...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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