

Ruoff Mortgage - Medina, OH
Medina, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Lori answered all of our questions in terms we could understand and answered promptly.
Reply from Lori Fetter
December 20th, 2025 01:04 AM
Thank you for taking the time to share your experience, Thomas. I'm glad I could provide clear and timely answers to your questions. If you have any more queries or need assistance in the future, don't hesitate to reach out.
Any questions I had and reached out with were answered right a
This was the smoothest home-buying experience I've ever had, and that was largely due to Lori's help! She was always quick to respond, answered all my questions, and got us through the process effortlessly. I also loved the Loan Butler portal....
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Reply from Lori Fetter, Ruoff Mortgage
December 19th, 2025 12:48 AM
I'm pleased to hear that your home-buying journey was smooth and stress-free, Katelyn. It’s wonderful to know that my efforts and the Loan Butler portal contributed positively to your experience. If you ever have more questions or need assistance,...
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This was the smoothest home-buying experience I've ever had, and that was largely due to Lori's help! She was always quick to respond, answered all my questions, and got us through the process effortlessly. I also loved the Loan Butler portal....
read more
Reply from Lori Fetter
December 18th, 2025 04:09 PM
I appreciate your kind words, Katelyn. I'm glad to hear that the home-buying process was smooth for you and that my assistance helped make it stress-free. It's also great to know you found the Loan Butler portal helpful. Should you have any...
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If I could give Lori 100 stars I would!!! She is our #1 go to when it comes to these services. She covers every base up to closing and makes the process a breeze. EXCELLENT!
Reply from Lori Fetter, Ruoff Mortgage
December 14th, 2025 01:04 AM
It’s great to hear that you had such a positive experience, D. I'm pleased to know that the process felt seamless for you, and that you found my services to be helpful from start to finish. Should you need assistance in the future, feel free...
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Updated information and quick responses.
Specifically, Lori being herself providing EXCELLENT services!
Reply from Lori Fetter
December 13th, 2025 04:06 PM
Thank you for the positive feedback, Derrick. I'm glad to hear that my approach and quick responses contributed to an excellent experience for you. If there's anything more you need assistance with, feel free to reach out.
Great experience! We love working with Lori. She's very knowledgeable and a pleasure to work with
Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Mona H
Reply from Owner
December 1st, 2025 04:59 PM
Thank you so much for the 5-star review! Your support and trust mean everything — I’m always here if you ever need anything in the future or any friends or family that need help with their homebuying journey!
Sarah was excellent to work with! Would definitely recommend her and Ruoff Mortgage!
Reply from Sarah Cole, Ruoff Mortgage
December 1st, 2025 04:57 PM
Thank you so much for the 5-star review! I truly appreciate your trust me to help with your homebuying journey
Computation
Reply from Matt Wisniewski
December 8th, 2025 04:05 PM
Thank you for the excellent rating, Raymond. If you have any questions or need further assistance, please feel free to get in touch. Your feedback is truly appreciated.
371–380 of 1627
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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