Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Josh has given me great insight on how to do our mortgage. He has been there every time to correct and improve whatever I need to put in. Thank you, Josh.
Reply from Josh Pick, Ruoff Mortgage
December 28th, 2025 01:35 AM
I'm glad to have been able to provide you with helpful insights and support throughout your mortgage process. Your feedback means a lot, and I'm pleased I could assist with any improvements you needed. If you have any more questions or need...
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The commitment even after hours
Reply from Josh Pick
December 15th, 2025 08:25 PM
Much appreciated, Ken! Congratulations to you and Emily!
I had an excellent experience working with Josh throughout the home-buying process. From start to finish, he is knowledgeable, responsive, and incredibly supportive. Every question I had was answered clearly and promptly, and they made what...
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Reply from Owner
December 17th, 2025 05:09 PM
Thanks Jeremiah, Much Appreciated!...and congratulations to you and Alexis! Please let me know if you need anything or have any questions in the future!
Josh made this experience very seamless. I fel
Reply from Josh Pick, Ruoff Mortgage
December 15th, 2025 04:58 PM
Thanks Jeremiah, and congratulations to you and Alexis! Please let me know if you need anything or have any questions in the future!
10 out of 10 - highly recommend. I had an excellent experience working with Lori. From start to finish, her service was truly outstanding. Lori was knowledgeable, responsive, and took the time to explain every step of the process clearly, which...
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Reply from Lori Fetter
December 25th, 2025 01:12 PM
I'm pleased to hear about your excellent experience, Brittany. It was my goal to ensure that the entire process felt smooth and stress-free for you. I'm glad the explanations were clear and that I could be available whenever you needed support....
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The whole process was made easier by guidance and expertise. Would definitely recommend to friends and family!
Reply from Owner
December 15th, 2025 02:09 PM
Thank you, Emily! I appreciate you taking the time to complete the survey and leave a testimonial. Congratulations to you and Ken!
We were never left in the dark, every step of the way was thoroughly explained, and every question professionally answered.
Reply from Josh Pick, Ruoff Mortgage
December 15th, 2025 02:09 PM
Thank you, Emily! I appreciate you taking the time to complete the survey and leave a testimonial. Congratulations to you and Ken!
Lori Fetter, Ruoff Mortgage has received a review with 5 star rating from Gisele I
Reply from Lori Fetter, Ruoff Mortgage
December 23rd, 2025 01:07 AM
Your positive rating is truly appreciated, Gisele. Thank you for your support.
They were very nice, informative, and supportive.
Reply from Lori Fetter
December 22nd, 2025 04:58 PM
I'm grateful for your feedback, Gisele. It's important to me to provide helpful and supportive service throughout the process. If there's anything more you need or any questions arise, please feel free to contact me.
Worked on Dan on a difficult project and he was an excellent partner - took care of his client and saved them a bunch of money. Thumbs up!
Reply from Owner
December 17th, 2025 03:55 PM
Your positive feedback means a lot. I'm pleased to know I could assist effectively with the challenging project and help the client save money. Thank you for recognizing my efforts and partnership in this process at Ruoff Mortgage.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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