Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Dan Logan was outstanding from start to finish. He was extremely knowledgeable, responsive, and transparent throughout the entire mortgage process. Every question I had was answered clearly, and he took the time to explain details in a way...
read more
Reply from Owner
February 4th, 2026 03:59 PM
WOW. THANK YOU for this 5 star review. It really means a lot to me when my buyers fell this way. i will say however it couldn't have happen with you you being a team player. you send docs when asked and sent them right away. As a lender I'm...
read more
Dan Logan was outstanding from start to finish. He was extremely knowledgeable, responsive, and transparent throughout the entire mortgage process. Every question I had was answered clearly, and he took the time to explain details in a way...
read more
Reply from Dan Logan, Ruoff Mortgage
February 4th, 2026 03:59 PM
I'm thankful for your thoughtful feedback, Stefan. I'm pleased that my commitment to clear communication and responsiveness was beneficial to you throughout the mortgage process. Supporting you every step of the way is important, and I'm glad...
read more
The communication was excellent. Lori was always available to talk via text or phone call. It was my first time purchasing a home but a lot of the anxiety was reduced with the education and help provided .
Reply from Lori Fetter
February 9th, 2026 11:33 PM
Brandon, I'm pleased to know that the communication and support helped ease some of the anxiety related to buying your first home. Being available and providing education during this process is something I strive for. If you have more questions...
read more
Great communication!
for
Christi Nichols, Ruoff Mortgage
Christi was extermely knowledgebale and helpful through the entire process. We highly recommend working with her!
Reply from Christi Nichols, Ruoff Mortgage
January 26th, 2026 04:41 PM
I'm grateful for your positive feedback, Ines. It means a lot to know you found my guidance helpful throughout the process. Your recommendation is sincerely appreciated.
very Vast process
Reply from Sarah Cole, Ruoff Mortgage
January 24th, 2026 02:24 AM
Thank you so much for taking the time to leave a review and for recognizing the speed and efficiency of our service — that truly means a lot. We always strive to move quickly while also providing clear communication and support throughout the...
read more
Having the Loan Butler was great and it left no questions about where you were in the loan process. Sarah was very helpful with costs on homes and explained everything we were doing in the process.
Reply from Sarah Cole
January 24th, 2026 02:25 AM
Terr, thank you so much for taking the time to share your experience! I’m really glad to hear that the Loan Butler helped keep things clear and that you always knew where you were in the process. Transparency and communication are extremely...
read more
for
Christi Nichols, Ruoff Mortgage
Christi was very knowledgable and made the experience a breeze. Thank you!
Reply from Christi Nichols, Ruoff Mortgage
January 26th, 2026 04:41 PM
I appreciate your feedback, Stephanie. It's great to hear that I could support you with a smooth experience. If you have any more questions or need further assistance in the future, don't hesitate to reach out.
for
Christi Nichols, Ruoff Mortgage
Christi is great and made everything easy!
Reply from Christi Nichols, Ruoff Mortgage
January 26th, 2026 04:42 PM
I'm glad to hear that I could make the process easier for you, Alan. Your feedback means a lot, and I'm pleased to have been able to assist.
Lori Fetter, Ruoff Mortgage has received a review with 5 star rating from Aly G
Reply from Owner
January 31st, 2026 12:25 AM
Aly, I appreciate you taking the time to rate your experience. Thank you for your support.
321–330 of 1626
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us