Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Lori Fetter, Ruoff Mortgage has received a review with 5 star rating from Aly G
Reply from Owner
January 31st, 2026 12:25 AM
Aly, I appreciate you taking the time to rate your experience. Thank you for your support.
Lori was extremely efficien, competen, and easy to work with! I knew absolutely nothing about mortgages a month ago, and now I own my first home!
Reply from Lori Fetter
January 30th, 2026 04:11 PM
Alyson, it's great to know that the transition from not knowing much about mortgages to owning your first home was a smooth journey for you. I'm glad to hear that my approach made things efficient and straightforward. If any questions arise...
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Lori was very helpful and organized throughout the process. Communication was excellent.
Reply from Lori Fetter
January 30th, 2026 01:01 AM
Kristen, I'm glad to hear that you found the process smooth and that my organizational skills and communication met your needs. If there's anything else I can assist with, please don't hesitate to get in touch.
Lori was great to work with through the whole process. There were some bumps in the road but she had immediate solutions to all of them and was a tremendous help. The only reason we don't close sooner was because of the holidays and a work...
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I had a great experience with Mr Dan Logan he’s very helpful🙏 Thank u Mr Dan I appreciate u❤️
Reply from Owner
January 30th, 2026 12:33 AM
I'm pleased to hear that you had a positive experience, Mariam. It was my pleasure to assist you, and I'm grateful for your kind words. Thank you for choosing Ruoff Mortgage!
Mr Dan Logan is very helpful I had the best experience with him🙏✌🏻🫶🏼❤️🎁
Reply from Dan Logan, Ruoff Mortgage
January 19th, 2026 05:52 PM
Thank you so much Mariam. I am glad you found the home of your dreams. It was a pleasure working with you! I do work mainly on referrals so please refer to those in your circle of influence! The Stache Will Get Them The Cash! All the Best...Dan...
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Matt Wisniewski, Ruoff Mortgage
Big thanks to Matt Wisniewski . Thanks to him and Ruoff Mortgage, my new condo was in my name in under a month. Matt was thorough, knowledgeable, friendly, responsive, and worked through every detail on my behalf, even through the end of the...
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Reply from Matt Wisniewski
January 26th, 2026 06:47 PM
I'm glad to hear that your experience went smoothly, Brendan. It was important to me to ensure everything was taken care of swiftly, even through the busy holiday season. I'm pleased that you found the process clear and manageable. If you have...
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Our experience with Lori and her team was one of the few bright spots in an otherwise very stressful five-month home search. An aggressive housing market paired with a limited budget proved challenging, but Lori made the mortgage process feel...
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Reply from Owner
January 24th, 2026 12:44 AM
Alanna, thank you for sharing your detailed experience. I'm pleased to hear that I could provide some clarity and ease during what sounds like a challenging home search process. Navigating the housing market from a distance is no easy task,...
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Our experience with Lori and her team was one of the few bright spots in an otherwise very stressful five-month home search. An aggressive housing market paired with a limited budget proved challenging, but Lori made the mortgage process feel...
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Reply from Lori Fetter
January 23rd, 2026 04:59 PM
Alanna, it means a lot to hear that your experience moving and purchasing a home, despite its challenges, was made a bit easier through my support. Navigating the housing market can indeed be daunting, especially from afar, and I'm glad I could...
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Working with Dan “The ’Stache” Logan is always a great experience. He’s easy to work with, super knowledgeable, and communicates exactly how you want a lender to — clear, quick, and no guessing games. He’s proactive with numbers, keeps buyers...
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Reply from Owner
January 17th, 2026 01:26 AM
I'm glad to hear that my approach has been beneficial for you, Steve. Keeping communications clear and processes efficient is always a priority for me, and it's good to know this has made your experiences smoother. I appreciate your recommendation...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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