Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Dan Logan, Ruoff Mortgage Ohio / Florida / Michigan has received a review with 5 star rating from Kathrin H
Reply from Owner
February 11th, 2026 08:30 PM
Thank you for the fantastic rating, Kathrin. Your support is appreciated!
Personable, fun to work with, very fast, responsive, just all around good experience.
Reply from Dan Logan, Ruoff Mortgage
February 5th, 2026 05:50 PM
Thank you for the 5 STAR review Kathrin. It was pleasure working with you and you Husband. im so glad you found your dream home to live more comfortably and have the room you so much wanted. I especially love that back yard! I work on referrals...
read more
Absolutely wonderful to work with! Made the process understandable and efficient.
Reply from Owner
February 9th, 2026 01:33 AM
Thank you! That means so much to me. Making the process easy to understand and smooth from start to finish is always my goal. I truly enjoyed working with you and appreciate the trust you placed in me! 🏡✨
Very efficient and worked with our schedule. Very flexible, kind, and knowledgeable!
Reply from Sarah Cole, Ruoff Mortgage
February 9th, 2026 01:33 AM
Thank you!! I really appreciate you taking the time to share this. Working around your schedule was no problem at all, and I’m so glad the process felt smooth and supportive. Wishing you all the best! 😊🏡
Josh was super responsive, informative and unbelievably fast in getting the loan process complete.
Reply from Josh Pick, Ruoff Mortgage
February 4th, 2026 02:40 PM
Thank you, Mary! Congratulations on your home purchase...if you have any questions moving forward or need anything at all, I'm just a phone call away!
Awesome communication !
Reply from Josh Pick, Ruoff Mortgage
February 3rd, 2026 09:38 PM
Thank you, Emry! Appreciate you taking the time once again to complete the survey and leave your comments!
Dan made this process so easy and stress free. Buying this home almost seemed to good to be true because of how smooth it all went. We couldn't be happier with our new home. We are looking forward to building more and new memories with our...
read more
Reply from Owner
February 4th, 2026 03:52 PM
Thank you David. Buying a home doesn't have to have to be a stressful process. Because of your quick responses and send exactly what was asked for to clear underwriting you were a major part in ensuring that things flowed smoothly. It was pleasure...
read more
Dan made this process so easy and stress free. Buying this home almost seemed to good to be true because of how smooth it all went. We couldn't be happier with our new home. We are looking forward to building more and new memories with our...
read more
Reply from Dan Logan, Ruoff Mortgage
February 4th, 2026 03:53 PM
I'm really pleased to know that the process went smoothly for you, David. It's important to me to make the home-buying journey easy and stress-free. Enjoy creating new memories in your home! Thank you for your 5 star review and for trusting...
read more
Josh Pick and the rest of the team were extraordinarily friendly, fast, and knowledgeable. They were great at explaining all the options and the entire process in a way that was easy to understand. They were also amazing at addressing last...
read more
Reply from Josh Pick, Ruoff Mortgage
February 3rd, 2026 04:22 PM
Thank you, Kenton! I very much appreciate you taking the time to complete the survey and leave your testimonial. It was great getting to know you through the process and happy things ended up working out with the loan program change!
Josh had great communication and really made us feel like he was on our team. We would recommend him to anyone in the home buyer market.
Reply from Josh Pick, Ruoff Mortgage
February 3rd, 2026 02:05 PM
Thank you, Mandie! The situation at the end is the most peculiar situation I have come across in 20 years in the business. Hang in there and we'll do it again!
311–320 of 1626
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us