Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Lori was very attentive and professional. She helped navigate me through the much stressful loan process flawlessly. Will be referring her to my friends and family! Thank you Lori!
The whole process was easy to learn and navigate with step-by-step instructions from the online portal and my loan officer, with her assistant.
Reply from Sarah Cole
May 7th, 2026 03:14 PM
Desiree, I'm pleased to hear that the step-by-step instructions and support from my assistant and I made the process easy for you. If you have any more questions or need further assistance, feel free to reach out.
closing happened on time.
Reply from Dan Logan, Ruoff Mortgage Ohio / Fl...
April 27th, 2026 05:30 PM
I'm pleased to hear that the closing happened on time, Michael. Thank you for sharing your experience with me at Ruoff Mortgage.
The care & concern. The one problem was it took very long to complete!!
Reply from Sarah Cole, Ruoff Mortgage
July 2nd, 2026 05:11 PM
Thank you for taking the time to leave a review and for your honest feedback. I'm so glad you felt cared for throughout the process—that's something I truly strive for with every client.I also appreciate your patience with the timeline. While...
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Josh Pick, Ruoff Mortgage has received a review with 5 star rating from Tyler S
Reply from Owner
April 27th, 2026 02:31 PM
Thank you, Tyler!
Josh was awesome throughout our entire process and really made the whole thing as stress-free for us as possible. He was excellent and communicating with us and making sure we knew exactly what was going on at all times. Could not recommend...
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Reply from Josh Pick, Ruoff Mortgage
April 27th, 2026 02:32 PM
Thank you, Tyler! I love hearing the feedback about the communication being excellent...I feel like that's one of the most important aspects of the home-buying process. Congratulations to you and your beautiful family!
Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Sydni G
Reply from Owner
May 5th, 2026 03:00 PM
Thank you for the perfect rating, Sydni. I appreciate it greatly and am here if you need any further assistance.
Sarah was absolutely amazing to work with. Very friendly & extremely eager to help
Reply from Sarah Cole, Ruoff Mortgage
July 2nd, 2026 05:11 PM
Thank you so much for your kind words! It was truly a pleasure helping you through your homebuying journey.I'm so grateful for the opportunity to earn your trust, and I'm thrilled to hear you had a great experience. My goal is always to make...
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Dan Logan, Ruoff Mortgage Ohio / Florida / Michigan has received a review with 5 star rating from Robert K
Reply from Owner
April 27th, 2026 05:31 PM
Robert, thank you for the perfect rating! I'm glad to know that your experience with Ruoff Mortgage was positive.
Dan was very good and friendly, he delivered as promised
Reply from Dan Logan, Ruoff Mortgage Ohio / Fl...
April 24th, 2026 05:30 PM
Thank you Robert. You were an outstanding buyer h very helpful and getting me the document needed so we could close quickly. How great was it that we started this loan to buy your new home after you accepted the offer from the the buyer of...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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