Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Lori was great!
Reply from Lori Fetter
May 18th, 2026 03:12 PM
Vanessa, I'm grateful for your kind words. It's appreciated to know you had a great experience with me at Ruoff Mortgage!
Dan Logan, Ruoff Mortgage Ohio / Florida / Michigan has received a review with 5 star rating from Dasan C
Reply from Owner
May 18th, 2026 09:56 PM
Thank you, Dasan, for the excellent rating. I'm grateful for your support and for choosing Ruoff Mortgage.
Dan is very knowledgeable, and made home buying not as stressful as I thought it would be
Reply from Dan Logan
May 18th, 2026 08:56 PM
Dasan, I'm glad to hear that my knowledge helped ease the stress of buying a home for you. Thank you for your kind words and for choosing Ruoff Mortgage for your home-buying journey.
clearer communication
Reply from Dan Logan, Ruoff Mortgage Ohio / Fl...
May 7th, 2026 03:47 PM
Rhys, thank you for your feedback. I understand the importance of clear communication and will strive to improve in this area. If you have any specific concerns or suggestions, please reach out to me directly.
I loved the Ruoff mobile app, website, and emails from my loan officer! They were organized, up to date, helpful, and easily navigatable . I didn't love that the last weeks before closing we struggled to get documents approved and seemed every...
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Reply from Dan Logan, Ruoff Mortgage Ohio / Fl...
May 6th, 2026 03:35 PM
Jonathan, I appreciate your feedback and am glad you found the app, website, and emails helpful and organized. I understand that the closing process can be challenging, especially with the complexities of being both a 1099 and W2 employee....
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Fast response and really nice
Lori was always available and was super helpful! She worked so quickly on everything and kept us updated at every step
Reply from Lori Fetter
May 15th, 2026 05:42 PM
Nicholas, I'm glad to hear that you found my availability and updates helpful throughout the process. Thank you for sharing your positive experience with Ruoff Mortgage!
Josh is a great lender to work with. I trust Josh completely with my clients. He consistently goes above and beyond with communication not only keeping clients informed every step of the way but also ensuring I’m always in the loop as the agent....
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Reply from Owner
May 15th, 2026 05:02 PM
Jeff, I'm grateful for your trust and kind words. It's good to know that my communication and educational approach have made a positive impact on both you and your clients. Exceeding timelines and ensuring everyone is well-informed is my priority,...
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Josh Pick, Ruoff Mortgage has received a review with 5 star rating from Tracey H
Reply from Owner
May 4th, 2026 01:37 PM
Thank you, Tracey, and congratulations on closing on your home! I'm happy that we were able to work together to get you buy-ready and eventually be able to buy a home! Thank you for your patience and willingness to do whatever it took to get...
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I contacted Josh over a year ago and he put me in touch with someone to get the process started and get my credit where it needed to be. He answered questions as they came up and kept me informed of everything going on. Josh was great through...
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Reply from Josh Pick, Ruoff Mortgage
May 4th, 2026 01:37 PM
Thank you, Tracey, and congratulations on closing on your home! I'm happy that we were able to work together to get you buy-ready and eventually be able to buy a home! Thank you for your patience and willingness to do whatever it took to get...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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