Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
We liked that the loan approval process and closing went quickly. We also appreciated the different options given to us for home loans. However, we wish we didn't bank with Wells Fargo because nobody, including the loan officer, knew the limitations...
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Ruoff Mortgage - Medina
Keegan was very helpful and knowledgeable. He kept me in the loop every step of the way and was always accessible via email or telephone!
Reply from Owner
August 24th, 2023 06:55 PM
Dear Rasheena,Greetings! Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that Keegan provided you with excellent service and kept you informed throughout the entire process. We are committed...
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He kept me in the loop every step of the way and was very easy to get ahold of.
Working with Matt Koch and his team was an amazing experience. He kept me well informed throughout the entire process and was quick to answer any questions/concerns I had. Being a first time buying this was a very stressful process but I’m...
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Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Ashley, you were a trooper and we got it done. I'm so happy for you and the entire story. Good luck in everything you do and please keep in touch, I know I will.
Sarah was fantastic!! She is very knowledgeable about every aspect of the mortgage process. The process was very fast and efficient and it was all due to Sarah!
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
August 21st, 2023 02:58 PM
Thank you so much for the review ! I appreciate you taking the time to share your experience. It was wonderful working with you guys. Congratulations again
Sarah's communication was top notch! I never had to wait long for an educated response to any of my questions! Would highly recommend her to anyone in the future!
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
August 18th, 2023 04:32 PM
Thank you so much for the review Greg! I appreciate you taking the time to share your experience. It was wonderful working with you
Process was smooth and easy and Josh was always available to answer any questions or concerns that I had!
Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
August 10th, 2023 01:34 PM
Thank you, Grant, I was happy to be a part of the homebuying process with you!
No thank you
Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
August 9th, 2023 04:55 PM
Thank you for the 5-Star review, James!
Sarah was a wonderful addition to my home buying process!
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
August 18th, 2023 04:33 PM
Thank you so much for the review Christine! I appreciate you taking the time to share your experience. It was wonderful working with you.
The whole team worked really hard for me to get my new house. Thank You so much😊
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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