

Ruoff Mortgage - Medina, OH
Medina, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Ruoff Mortgage - Medina has received a review with 5 star rating from Matthew S
Reply from Owner
October 9th, 2023 02:43 PM
Hi, Matthew. We appreciate the rating and are glad we could provide you with a positive experience!
Was available for calls and texts about questions and concerns during the application process. Send regular reminders for upcoming deadlines and items that were due. Friendly and patient during the entire process.
The process went through quickly
All the help I got from Ruoff in getting this process done was great. Constant support is necessary and the company knew how to do it. Thank you very much for your time and dedication, especially to Isaac Duenas who was there from the beginning...
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Reply from Owner
October 9th, 2023 01:04 PM
Thank you for your kind words, Eduardo! We're thrilled to hear that our team provided you with great support throughout the mortgage process. We appreciate your recognition of Isaac Duenas and Lori Fetter for their dedication. Enjoy your new...
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All the help I got from Ruoff in getting this process done was great. Constant support is necessary and the company knew how to do it. Thank you very much for your time and dedication, especially to Isaac Duenas who was there from the beginning...
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Josh pick was amazing to work with. His communications skills are wonderful and he was promptly responsive, guiding me along the way to make it a smooth process. I highly recommend using him.
Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
October 24th, 2023 07:59 PM
Thank you, Heather! I'm thrilled to know that I was able to make your journey with Ruoff Mortgage a satisfying one. Your recommendation means a lot to me and I'm looking forward to assisting you, or any of your friends, in the future! Thank...
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Lori was tremendous! From start to finish she was amazing to work with. She answered every call or text in a timely manner and every question with an honest and understandable answer. I could not be more thankful for her and the efficient magic...
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Matt was very helpful in clearing up the situation with the Escrow, which I did not want included with my mortgage payments. He was very good at keeping in communication with me. Very pleasant to work with. Made me feel comfortable about the...
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Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
We're thrilled to hear that me and my team were able to provide you with a stellar experience at Ruoff Mortgage. It's our primary goal to ensure every client feels comfortable and confident throughout their loan process. We take pride in our...
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Everything went really smoothly! Theres nothing specific i can think of because everything just went exactly as i hoped
Everything was easily accessible throughout the entire process and Sarah was excellent on helping us to stay on track with our schedule.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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