Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Christi Nichols, Ruoff Mortgage
overall a good experience
Reply from Christi Nichols, Ruoff Mortgage
June 25th, 2026 04:32 PM
Great working with you too Kelly!
Josh Pick, Ruoff Mortgage has received a review with 5 star rating from Victoria V C
Reply from Owner
June 26th, 2026 03:18 PM
Thank you, Victoria!! Congratulations on your home purchase!
Even through the bumps Josh kept pushing for me.
Reply from Josh Pick, Ruoff Mortgage
June 25th, 2026 03:05 PM
Thank you, Victoria, and Congratulations on your home purchase! I'm glad we were able to get the appraisal issue sorted out to your benefit...Congrats!
Well informed and was able to work with our odd work schedule,
Reply from Josh Pick, Ruoff Mortgage
June 23rd, 2026 12:33 AM
Thank you, Bryce! Very much appreciate you taking the time to do the survey. Best of luck with your new home!
Lori is an absolute superstar. We could not be happier with the entire process of buying our first home and having Lori by our side. She was there anytime of day to answer any questions and made us feel comfortable every step of the way. Homebuying...
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Reply from Owner
July 2nd, 2026 06:19 PM
Carly, I'm so glad to hear that you felt comfortable and supported throughout the homebuying process. It's wonderful to know that my assistance made a difference in your first home purchase. Thank you for your kind words and for recommending...
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From the beginning of our process with Lori, she was absolutely amazing. She answered every question we had and even made us feel comformable every step of the way before proceeding. We could not be happier with our experience with Ruoff and...
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Reply from Lori Fetter, Ruoff Mortgage
July 1st, 2026 12:11 PM
Carly, I'm grateful for your kind words and pleased to hear that you felt comfortable and well-informed throughout the process. It's nice to know that your experience with both Ruoff and me was a positive one. Thank you for sharing!
I've had the opportunity to work with Sarah Cole on many transactions over the years, and she has been an incredible lending partner every step of the way. Sarah is always responsive, keeps everyone informed throughout the process, and truly...
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Reply from Owner
June 29th, 2026 06:51 PM
Thank you so much for your incredibly kind words and continued trust! It truly means a lot coming from someone I've had the privilege of working alongside with!Real estate is absolutely a team effort, and I'm grateful to partner with professionals...
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Lori is great to work with!
Reply from Lori Fetter, Ruoff Mortgage
June 29th, 2026 03:15 PM
Kaitlyn, I appreciate your kind words. I'm happy to hear you had a positive experience working with me!
Dan is the Man. He went above and beyond for start to finish. He was there when I needed anything. He made the experience as a first time homebuyer fun and exciting. He not only believed in me but he was also guided me throughout the process...
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Reply from Owner
June 29th, 2026 01:27 PM
Caroline, I'm truly pleased to hear that I could support you through your first home-buying journey and make it an enjoyable experience. Your kind words mean a lot to me, and I'm grateful to have been a part of making your dream come true....
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Dan Logan is the Man!😊 From the start when I was looking into buying he helped and advised me on what steps to take what I needed to do to get my credit to were I needed it to be and also encouraged me every step of the way. The Stache will...
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Reply from Dan Logan
June 29th, 2026 06:24 PM
I'm glad to hear that I could guide you through the process and make it as easy as possible. Your words about feeling supported and encouraged are truly valued. Thank you for trusting me with such an important journey, and for choosing Ruoff...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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