Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Josh Pick, Ruoff Mortgage has received a review with 5 star rating from Danieta C
Reply from Owner
February 13th, 2024 08:12 PM
Thank you so much for the 5-STAR review, Danieta! Congratulations to you and Brett on the purchase of your beautiful new home!
There aren't sufficient words to describe the exemplary level of service we received from Josh! We went through the mortgage loan process almost four years ago, and it was a nightmare so, needless to say, we were most apprehensive when first...
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Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
January 22nd, 2024 11:24 PM
Thank you so much for the glowing review, Danieta! It was my pleasure to guide you through the mortgage process and I'm glad I could turn around your previous experience. I strive to provide the best service possible and your feedback affirms...
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Ruoff mortgage was literally a saving grace for me! Josh pick my loan officer took so much of his time to help me go through this very stressful process and make it happen! Josh is an excelled loan officer and knows how to help and make the...
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Reply from Owner
January 22nd, 2024 11:22 PM
Thank you very much, Mariah, for your kind words and the fantastic 5-star review. I'm thrilled to hear that you had a positive experience and that I could help alleviate some of the stress from the home-buying process. It’s always rewarding...
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Josh was just overall awesome. I had shopped around and was not getting the care and support I needed. When I switched to Ruoff with Josh I was so thankful for the time he took explaining everything to me and really trying to help me get my...
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Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
February 13th, 2024 08:12 PM
Thank you very much, Mariah, for your kind words and the fantastic 5-star review. I'm thrilled to hear that you had a positive experience and that I could help alleviate some of the stress from the home-buying process. It’s always rewarding...
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All of it. As a first time homebuyer, I knew what was going on during the process and I was constantly updated.
Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
January 19th, 2024 05:13 PM
I truly appreciate the review, Sarah. As a first-time homebuyer, the process can sometimes seem overwhelming, so I'm glad to hear that you felt informed and updated throughout your journey. Thanks again for choosing us for your mortgage needs!...
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Sara was great overall. We had a bit of a disconnect re: rate lock. Ultimately, I took the higher rate due to the lock. At the end of closing title informed me “the lender” required a higher hold back for POS repairs. I was completely unaware...
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Josh was amazing to work with. He explained everything thing so I can understand. He was able to answer all questions and explain them. I really enjoyed working with Josh and I will recommend him to anyone looking to buy a house. Great job...
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Reply from Owner
January 19th, 2024 05:14 PM
Thank you so much for your kind words, Michael. I'm thrilled you had a great experience and found our discussions helpful. It was a pleasure working with you and assisting with your mortgage needs. Your recommendation means a lot to me. Looking...
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Josh was amazing to work with. He explained everything thing so I can understand. He was able to answer all questions and explain them. I really enjoyed working with Josh and I will recommend him to anyone looking to buy a house. Great job...
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Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
April 5th, 2024 04:56 PM
Thank you so much, Michael, for your glowing review and the A++++ rating! It was a pleasure to work with you, and I'm glad to hear that you found our sessions informative and helpful. I pride myself on making the mortgage process understandable...
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Josh Pick went out of his way everyday during our home buying experience!!! We would
Recommend him and Ruoff Mortgage to everyone !!!
Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
January 16th, 2024 03:23 AM
Thank you, Dave! I know things got a little dicey at times, but I couldn't ask for a better set of homebuyers in you and Michelle...Patient and Understanding the entire way!
Exceptionally helpful, very pleasant to work with, and she knows her stuff!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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