

Ruoff Mortgage - Medina, OH
Medina, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Lori made it easy, and the experience was stressful, but worth it!
Sarah worked really hard for us and against all odds figured out how to get us into our new house. There were multiple times that something would come up and she always had some sort of a plan and stayed level headed. We are very thankful for...
read more
Reply from Owner
January 8th, 2024 02:45 PM
Thank you, Edward, for your positive review! We're thrilled to hear that Sarah went above and beyond to help you secure your new house. We appreciate your trust in Ruoff Mortgage and are delighted to have been a part of your homebuying journey....
read more
Sarah worked really hard for us and against all odds figured out how to get us into our new house. There were multiple times that something would come up and she always had some sort of a plan and stayed level headed. We are very thankful for...
read more
Sarah worked really hard for us and against all odds figured out how to get us into our new house. There were multiple times that something would come up and she always had some sort of a plan and stayed level headed. We are very thankful for...
read more
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
January 7th, 2024 05:55 PM
I'm deeply moved by your kind words, Edward. It was a pleasure to help navigate you through the mortgage process, and I’m thrilled that I was able to assist in making your home ownership dreams a reality. The challenges we faced were worth...
read more
The lenders at Rouf Mortgage were phenomenal. They kept us informed and worked with us every step of the way through the process. We couldn’t have asked for a better group of ppl to work with. Thank you, Rouf😀
Reply from Christi Nichols | NMLS# 1927253 | R...
January 16th, 2024 07:18 PM
Thank you so much for your kind words, Daniel. I’m so pleased to hear that you had a phenomenal first-time homebuyer experience with us at Ruoff Mortgage. Keeping our clients informed and supported throughout the process is always our goal.
Lori is one of the hardest working people I've ever met. She answers your calls or texts at all hours of the day, she is beyond knowledgeable, and she is honest. She is definitely going to be my go to for any additional properties we may buy....
read more
Lori went above and beyond to stay in contact. She was incredibly knowledgeable, honest, and had our best interests in mind. I would recommend her to anyone in the area.
Sarah is the reason for the rating honestly. She was very knowledgeable, friendly, pleasant to work with, and laughed in the face of adversity. She went with punches and always had solutions.
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
January 7th, 2024 05:55 PM
I'm truly humbled by your generous review, Brandon. It was a pleasure to guide you through the mortgage process, it's my goal to turn challenges into solutions for my clients. Your positive feedback motivates me to keep doing my best work....
read more
Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Adam B
Reply from Owner
January 7th, 2024 05:57 PM
Thank you so much for your feedback, slingblade097! I'm thrilled to know that your experience with Ruoff Mortgage was a positive one. Your rating truly means a lot to me. I'm here to provide you with the best service possible, and your satisfaction...
read more
Sara was great everything was very smooth and she answered all questions in a matter that anyone can understand.
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
January 16th, 2024 04:26 PM
I appreciate your kind words, Adam. I'm thrilled to hear that you found our process at Ruoff Mortgage smooth and that I was able to answer your questions in an easily understandable manner. Your satisfaction is my top priority and reviews like...
read more
1271–1280 of 1627
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us