

Ruoff Mortgage - Medina, OH
Medina, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Lori was Fast and great to deal with
Would totally recommend working with Dan Logan at Ruoff. Totally customer focused and gets the job done in record time!
Reply from Owner
February 19th, 2024 02:35 PM
We appreciate your recommendation, Jeff! Thank you for choosing Ruoff Mortgage and for recognizing Dan's dedication to providing excellent and timely customer service.
Dan is incredible. His knowledge and attitude are top notch and 110% customer focused. I would completely recommend his services to anyone looking for a mortgage.
Reply from Dan Logan NMLS# 172913 | Ruoff Mort...
February 18th, 2024 08:26 PM
Thanks Jeff and Kim, It was pleasure working with both of you. This only happened because of your prompt response to my request for documents. You both followed the system and because of that we, together, were able to have a smooth path to...
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Matt and his team are very knowledgeable and great to work with.
Reply from Owner
March 14th, 2024 01:57 PM
I'm thrilled to hear that you had such a positive experience with Matt Koch and our team at Ruoff Mortgage. We strive to provide our customers with top-tier service and expertise. It's wonderful to know we hit the mark with you. Your 5-star...
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Jim and Matt were great to work with in every aspect.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thanks so much Olga, you as well were great to work with! I'm looking forward to working with you in the future.
Josh Pick, Ruoff Mortgage has received a review with 5 star rating from Missymeowstic
Reply from Owner
April 5th, 2024 04:54 PM
Thank you so much for the 5-Star review, Melissa!
Everyone was very nice and knowledgeable and was able to walk me through the experience
Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
April 5th, 2024 04:55 PM
Thank you, Melissa! It was a pleasure assisting you with the home buying process, and I'm thrilled that you were pleased with the process.
Officer needs to have more attention to detail. Multiple items on paperwork were wrong, which delayed the process. Loan butler is not user friendly and set us back DAYS in the process. Overall a frustrating process with the officer ultimately...
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Ruoff Mortgage - Medina has received a review with 5 star rating from Bernard V
Reply from Owner
February 9th, 2024 01:59 PM
Hi, Bernard. Thanks for the stars rating!
Anytime there was an update Keegan would let me know on a timely and very professional manner, this is my second time working with Keegan, and it will not be my last, I have recommended him and ruoff to anyone that has asked me where I went...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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