Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
I think we build trust by providing answers to my questions with knowledge, prompt and patience. There was no surprises in the interest fees and also anticipate explanations that I didn't even had at the moment. She was quick to make changes...
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Best of the best
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Ruoff Mortgage - Medina
Ruoff Mortgage - Medina has received a review with 5 star rating from Kim T
Reply from Owner
February 20th, 2024 10:07 PM
Hi, Kim. We appreciate the rating and are glad we could provide you with a positive experience!
Dan provided us with excellent service. He was very thorough and kept us informed every step of the way. Dan always puts his customers first.
Reply from Dan Logan NMLS# 172913 | Ruoff Mort...
March 3rd, 2024 11:40 PM
Thanks Kim. If every Buyer was as on the ball as you are it would loans always be a smooth transaction! You should help me teach a class to homebuyers as to what to do to make it seamless from the buyer side!
Would recommend to others
Lori hustles like no other! She'll get your deal done, believe me. Your challenge will be keeping up with her.
Lori never stops. I never wondered where in the process we were and I always knew the documents she needed, or was going to need. It was tough to match her speed getting my documents back to her! This was my 2nd home-buying experience with...
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Lori was exceptionably knowledgeable, quick, and provided excellent service.
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Christi Nichols, Ruoff Mortgage
Christ was the best!!! She was very knowledgeable and explained everything well. She was always available when I needed it and kept me up to date so I knew exactly where we were in the home buying process! I will definitely recommended her...
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Reply from Christi Nichols | NMLS# 1927253 | R...
February 21st, 2024 05:24 PM
Thank you, Jessica! It was such a pleasure to work with you!
I was most imptessed by the videos that Matt used that helped outline all the numbers. Big thank you to matt and jim for their help!
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
It was a pleasure to serve you. Congrats on your first new home and investment.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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