Ruoff Mortgage - Medina, OH

Medina, OH

4.94

(1,627)

Mortgage

Mortgage Loan Officer

Contact Info

(330) 441-4467

Medina, OH

https://www.ruoff.com/lending-centers/medina

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.94

(1,627)

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Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Samantha G

Reply from Owner

July 1st, 2024 05:59 PM

I'm so pleased to know that you had a positive experience with us at Ruoff Mortgage. Your 5-star rating means a lot to me and to the entire team. We strive to provide exceptional service, and it's uplifting to hear that our efforts are making...

Sarah really went above and beyond to make sure we were informed on the status and all information regarding our loan process. She was very knowledgeable and responded promptly.

Matt is highly professional and friendly. Each step of process went very smooth thanks to his demeanor.

Reply from Matt Koch, Ruoff Mortgage

April 7th, 2025 07:22 PM

Thank you for your excellent review, Umit! We're thrilled to hear that Matt Koch has provided you with highly professional and friendly service. It's great to know that he was able to make the entire process smooth for you. Here at Ruoff Mortgage,...

Matt and his team went out of their way to make the mortgage process super easy. He even work on vacation, answering questions, easy.Their use of loan butler, electronic signature and document uploading made it easy to keep up with the process....

My experience was great! I needed a quick close and Ruoff killed it! Start to finish in 14 days. The 'portal' makes the process super easy and you always know where you stand.

Reply from Owner

March 11th, 2024 01:59 PM

Hello Mike. Thank you for taking the time to share your positive experience! We're delighted to hear your closing process with our team went smoothly and efficiently. A 14-day turnaround is fantastic, and it speaks volumes about our dedication...

Lori went above and beyond. My computer/electronic skills are limited; Lori didn't, even slightly, make me feel inferior. She was there to help me through it every step of the way! I highly recommend Ruoff Mortgage. Thank you again, I appreciate...

Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Tim L

Sarah was very prompt with replies and comfortably guided me through the process with confidence.

Reply from Sarah Cole | NMLS# 79345O | Ruoff M...

March 11th, 2024 11:35 AM

I deeply appreciate your positive feedback, Tim, I'm glad to hear that you felt comfortable and confident throughout the process. It's always my goal to provide prompt and clear communication. I look forward to the possibility of working with...

Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Izaiah B

Everything. From the very beginning everything went smooth and Sarah called with updates, emailed me back in a timely manner with answers to my questions. The whole house buying experience was wonderful!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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