Ruoff Mortgage - Medina, OH

Medina, OH

4.94

(1,627)

Mortgage

Mortgage Loan Officer

Contact Info

(330) 441-4467

Medina, OH

https://www.ruoff.com/lending-centers/medina

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

View All days

Search Reviews

Write a Review

4.94

(1,627)

Filter by Date

Range

Filter by Rating

Lori Fetter was very knowledgeable and professional. She was very responsive and was available for question any time of the day. She kept us informed on the status of everything. Lori was amazing to work with. I would recommend her to everyone...

Lori was great to work with. She always kept us in the loop with what was going on and made the whole process very easy and smooth.

Very knowledgeable and professional in the process. Excellent customer service by keeping us informed of next steps. Made the effort seamless.

Reply from Sarah Cole, Ruoff Mortgage

July 1st, 2024 05:58 PM

Thank you so much for the 5-star review, Craig! I'm thrilled to hear that you found the mortgage process seamless and well-informed. At Ruoff Mortgage, we strive to provide excellent customer service and I'm glad that we were able to uphold...

My partner and I were first time home buyers, and Matt made us feel very comfortable with the home experience. Laying out what the steps of the mortgage process were, answering our questions in a very timely manner, and using his experience...

Reply from Owner

March 18th, 2024 10:41 AM

Thank you, Frederick, for taking the time to leave such a wonderful review for Matt Koch and Ruoff Mortgage. We truly appreciate your high rating and are thrilled to hear how satisfied you are with your home buying experience. Matt is indeed...

Matt was extremely helpful at all steps of the process. He made time for us out of his busy schedule so that we could speak to him when we needed support, which was frequent at first when we were first time home buyers. He was incredibly knowledgeable...

Reply from Matt Koch, Ruoff Mortgage

April 7th, 2025 07:22 PM

Thank you, Frederick, for such a wonderful review! We're thrilled to hear that Matt provided you with exceptional service during your home buying process. Our team at Ruoff Mortgage strives to ensure our first-time home buyers feel supported...

Fast an answer all questions

Reply from Sarah Cole, Ruoff Mortgage

July 1st, 2024 06:00 PM

I'm thrilled to hear you had a positive experience and that I was able to assist you swiftly and answer all your questions. Your 5-star review is greatly appreciated, Ricky. I'm here should you need any further mortgage assistance. Thank you...

Sara was knowledgeable and quick she did everything and I mean everything she could to make our home buying experience easy. We have already recommended her to friends!

Reply from Sarah Cole, Ruoff Mortgage

July 1st, 2024 05:59 PM

I'm truly thrilled to hear that you found our home buying process to be easy, Tammy. It's always my goal to provide efficient and knowledgeable service, and I'm glad I could deliver that for you. Your recommendation means the world to me. Looking...

Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Jeffrey H

Sarah was absolutely amazing! Her and her team took amazing care of us and we will recommend them to everyone and anyone! Thank you for everything!

Reply from Sarah Cole, Ruoff Mortgage

July 1st, 2024 06:01 PM

Thank you so much for the glowing review, Jeffrey! It was a pleasure assisting you and your high praise means a lot to me and my team. Your recommendation is the highest compliment we could receive. Looking forward to serving you and your referrals...

Matt and his team went out of their way to make the mortgage process super easy. He even work on vacation, answering questions, easy.Their use of loan butler, electronic signature and document uploading made it easy to keep up with the process....

1181–1190 of 1627

About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

View All

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

Licensing | Privacy | Contact Us