

Ruoff Mortgage - Medina, OH
Medina, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
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9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Lori was absolutely wonderful. She fought for us and helped us through every obstacle and set back. It felt as if she was the only person in the process you represented us and gave us, as the homebuyers, a voice. Would recommend her to anybody!...
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Excellent every step of the way.
Reply from Owner
July 12th, 2024 06:33 PM
Hi, Greg. Borrower satisfaction is a top priority at Ruoff Mortgage and we are so glad to hear that you had a great experience with us!
Our loan officer made everything easy to understand. He was quick to respond at any time, and so very nice.
Reply from Josh Pick, Ruoff Mortgage
July 11th, 2024 06:13 PM
Thank you so much, Nickie, for taking the time to complete the survey. It really means a lot to me and I appreciate the kind words! Congratulations on your new condo and we'll chat soon!
Matt and team went beyond the call of duty to get the deal done, and that doesn't go unnoticed.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you for your positive feedback, John. It's great to hear that Matt and the team at Ruoff Mortgage were able to exceed your expectations and get the deal done for you. We aim to provide excellent service and your review confirms that we...
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Sarah explained every step of the process to me. She followed up and made sure we got everything done!
Reply from Sarah Cole, Ruoff Mortgage
September 16th, 2024 02:28 PM
I'm so thrilled to hear that you had a positive experience, Taylor! Ensuring that you're informed and comfortable every step of the way is of utmost importance to me. Thank you for your kind words and the 5-star review. It was an absolute pleasure...
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Christi was very well engaged and well informed. At no point during our home search did we feel that we were anything but a top priority. She made us feel valued and appreciated during a search that made us feel the opposite at times. We can...
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Reply from Owner
July 24th, 2024 05:26 PM
Thank you for the opportunity to be a part of your new home purchase!
Christi was very well engaged and well informed. At no point during our home search did we feel that we were anything but a top priority. She made us feel valued and appreciated during a search that made us feel the opposite at times. We can...
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Reply from Christi Nichols, Ruoff Mortgage
July 8th, 2024 03:46 PM
Thank you for taking the time to leave such a thoughtful review. It was my pleasure
and I'm delighted to hear that you felt valued and prioritized. I appreciate your kind words more than I can say.
Christi Nichols
Dear Matt,I want to extend my deepest thanks for your exceptional support and guidance during my home purchase. Your expertise and dedication have been invaluable, and I truly appreciate everything you've done to make this possible for me.Warmest...
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Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Haley M
Great communication and flexible hours Sarah was able to answer questions during. Would recommend her to anyone going through the buying process.
Reply from Sarah Cole, Ruoff Mortgage
September 16th, 2024 02:46 PM
I'm so pleased to hear that you had a positive experience, Haley! Your recommendation means a lot to me. Being there to answer your questions and provide flexible hours for services is what I strive for to ensure my clients have the best experience....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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