

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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She was very helpful on anything I asked.
Reply from Jennifer Mize
November 4th, 2024 05:30 PM
Thanks Lee! I'm so glad I was able to help you again. Always a pleasure!
Great experience while getting our HELOC
Reply from Owner
October 28th, 2024 05:31 PM
It was a pleasure working with you. Thank you.
Just was patient when we needed and prompt when we were ready. Great experience in spite of crazy high interest rates.
Reply from Judy Bettencourt
October 28th, 2024 05:36 PM
Thank you.
Judy Bettencourt has received a review with 5 star rating from Gary S D
Reply from Owner
October 28th, 2024 05:37 PM
It was a pleasure working with you again. We make a great team.
Judy is always on top of our timelines and is great at communicating where we are at and what we need.
Jennifer did a wonderful job letting us know what information we needed to gather, keeping us informed of the progress of our loan application throughout this tedious process, and provided timely advice along the way. She took the worry away....
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Reply from Jennifer Mize
October 21st, 2024 06:34 PM
Thank you Lynne! The loan process can be extensive, so my goal is to make it as easy and clear to understand. And as fun as possible, since you are buying a beautiful new home...or in your case beautiful ranch! Congratulations!
Dedicated to her work. Did all the worrying for us. A great representative if your company!
Reply from Jennifer Mize
October 21st, 2024 06:37 PM
I am a great worrier Bob, no need for you to worry as well. You should enjoy the process. It was a privilege to help you with your VA loan. And thank you for your service!
Jennifer is responsive and communicative. She checks back in and has great follow through. Thank you Jennifer for helping us close the Olson file.
Reply from Jennifer Mize
October 17th, 2024 07:54 PM
Thank you for your kind review, Brian and Sydney. The Olsons are amazing, and the purchase of their new Reno ranch was very important to me. I appreciate how well we worked together and your attention to detail. Please reach out if you need...
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Responsive and available. Communicated Excellent!
Jennifer is so helpful and sweet she was always available to answer any questions we had I would use her again in a heartbeat thank you very much
Reply from Jennifer Mize
September 24th, 2024 04:35 PM
Thank you Mike! I enjoyed working with you and your wife until you found the best new home for you! It was a long search but a very short escrow. :-) Congratulations on your new home! I'm still here for you as a resource.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
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