Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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We had an exceptional experience working with our Loan Officer, Jennifer Mize, for the second time. From start to finish, Jennifer demonstrated an impressive level of professionalism, support, and expertise. She is always prompt, efficient,...
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Reply from Jennifer Mize
November 26th, 2024 10:32 PM
Thanks so much for your feedback, Aida! I am so appreciative that you trusted me with your home financing a second time. My goal is to always make the loan process as informative and clear as possible. It was a delight to work with you again....
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Brian was very nice, patient, and helpful throughout the whole process. He went out of his way to provide an excellent service. Thank you very much, Brian!!!
Reply from Brian Linchey
November 21st, 2024 08:17 PM
I'm absolutely thrilled to hear that you had a positive experience, Savannah! Your satisfaction is my top priority, so I'm glad that my efforts to be patient, helpful, and to go the extra mile made a difference for you. It was a pleasure to...
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Margie is a highly successful mortgage lender that is great with communication and making herself available for a call at any moment. I felt very comfortable working with her as she was able to spell out every detail in the process and had...
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Judy Bettencourt has received a review with 5 star rating from Melissa G
the communication was great. Everytime we had a question Judy would always respond to us right away.
Judy, kept clear constant communication between myself and the client. If I had any questions or needs she always made herself available. I will always recommend Judy as a skilled and knowledgeable loan officer.
Judy, kept clear constant communication between myself and the client. If I had any questions or needs she always made herself available. I will always recomend Judy as a skilled and knowledgable loan officer.
Reply from Judy Bettencourt
November 6th, 2024 04:10 PM
It was an absolute pleasure working with you, Skyla. You did a fantastic job keeping things together and making the process go so smoothly. Can't wait to work with you again.
for
Mason-McDuffie Mortgage
I couldn't be happier with the service I received from Lidia Aslanian. She demonstrated exceptional communication and responsiveness from start to finish, always making herself available to answer my questions and provide updates. Her attention...
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Judy's customer service and follow up was outstanding. She kept us informed and understanding what was needed and why.
Reply from Judy Bettencourt
November 6th, 2024 04:09 PM
Thank you, Jack. Welcome to the mountains.
for
Mason-McDuffie Mortgage
Karen listened to my wishes and worked with them in mind. She was very responsive and clear when I asked questions. We managed to close super quickly and Karen contributed to that by being on top of our to-do list. I liked how often she checked...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
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