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Northpointe Bank - Louisville in Louisville, KY

Northpointe Bank - Louisville, KY

Committed to making homeownership easy!

Louisville, KY
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM(Open now)
Sat
closed
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5 Star
96%
4 Star
3%
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Reviews from Web
  • K
    Kimberly C
    Coxs Creek, KY
    Posted on September 17th, 2026 12:41 PM
    Lindsay was a pleasure to work with. She helped us navigate the best options for our needs, and it was clear throughout the process that she genuinely cares about her clients. We truly appreciated her guidance and support!
    Reply from Lindsay Ratterman - Northpointe Ban...
    September 17th, 2026 01:34 PM
    I couldn’t be more thrilled for you all, as you made your first home purchase. It means the world to be able to play a small part of your home buying journey. Congratulations on your home and nuptials!
  • K
    Kaeley H
    Mount Washington, KY
    Posted on September 16th, 2026 10:59 PM
    This was my first time purchasing a home and Jesse and his team made the process super smooth for me. I had no idea what I was doing going into this, but they made sure I understood everything throughout the whole process, which I really appreciate!...
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    Reply from Jesse Cronen - Northpointe Bank
    September 16th, 2026 11:07 PM
    Kaeley, thank you for your kind words. I'm pleased to hear that my team and I at Northpointe Bank were able to make your first home purchase a smooth experience. It's great that you felt well-informed throughout the process, and I appreciate...
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  • C
    Christopher D
    Fisherville, KY
    Posted on September 16th, 2026 02:29 PM
    Everyone involved with the closing were incredibly helpful and easy to understand what was needed from us. Dustin went above and beyond answering questions from us, he is awesome!
    Reply from Dustin Mistelske - Northpointe Bank
    September 16th, 2026 02:34 PM
    Thank you so much for your kind words!! It was a pleasure working with you both!! Enjoy the new home!
  • D
    Derrick H
    Louisville, KY
    Posted on September 15th, 2026 10:54 PM
    Tyler and his team were very helpful,knowledgeable and available when needed.
    Reply from Tyler Jenkins - Northpointe Bank
    September 21st, 2026 01:15 PM
    Derrick - super happy and excited for you to start this journey! Thank you for trusting the plan and process - I'm glad it worked out with you bringing ZERO dollars to the table! Congrats again!
  • B
    Brian L
    Shepherdsville, KY
    Posted on September 15th, 2026 06:33 PM
    Lindsay and Crystal were awesome!!
    Reply from Lindsay Ratterman - Northpointe Ban...
    September 15th, 2026 08:06 PM
    I am so thrilled for you and honored to have been able to play a part in getting you your new home. I was so happy to be able to make this happen for you and your family. Please don't hesitate to reach out to me with any questions. And let...
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  • J
    John H
    Gulf Shores, AL
    Posted on September 15th, 2026 05:42 AM
    Everything was easy and just as he said upfront
    Reply from Jesse Cronen - Northpointe Bank
    September 16th, 2026 11:08 PM
    I'm glad to hear that everything went smoothly and as expected, John. It's great to know that I could provide a straightforward experience for you with Northpointe Bank.
  • G
    Grace M
    Gulf Shores, AL
    Posted on September 14th, 2026 12:19 AM
    You explained every step. Few times the same statements were requested And/or for straight 5 days we were downloading documents and sending. I wish the list was provided all at once. Overall, it was organized and the process was complete.
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    Reply from Jesse Cronen - Northpointe Bank
    September 14th, 2026 12:21 AM
    Grace, thank you for your feedback. I'm glad to hear that you found the process organized and complete. I understand the frustration with the document requests, and I'll strive to improve this aspect for a smoother experience in the future.
  • M
    Melissa H
    Shepherdsville, KY
    Posted on September 12th, 2026 07:34 PM
    Everything went well and fast hated that closing costs are so high now
    Reply from John Dziedzic - Northpointe Bank
    September 14th, 2026 01:42 PM
    I don't blame you there. We have another regulation change coming with the appraisal which is going to make that cost go even higher. I know I'm old but I remember in 2006 range we could close a loan for $1600 in closing cost. Now ONE part...
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  • M
    Matthew S
    Posted on September 12th, 2026 12:18 AM
    John Dziedzic and the whole team were easy to communicate with, fast, and reliable. They treated me like family, and answered my questions throughout the process. I bought a home in a different state, and John worked with me as if I was down...
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    Reply from Owner
    September 12th, 2026 05:10 PM
    Thanks for the kind words. It was truly our pleasure to help get you and your family into a home. You had an awesome team working hard for you including your realtor. She is a true professional and I could tell she was on top of everything...
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  • M
    Matthew S
    Squires, MO
    Posted on September 11th, 2026 09:41 PM
    John and the whole team were easy to communicate with, fast, and reliable.
    Reply from John Dziedzic - Northpointe Bank
    September 12th, 2026 05:09 PM
    I was so pumped to get your final approval. Such exciting times for you all. Just because the loan process is over doesn't mean I won't be available. Always reach out if you ever need anything.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender