Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM(Open now)
Sat
closed
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Reviews from Web
Everything was easy and seamless. Always good communication and answered phone calls. Thank you!
Reply from Jesse Cronen - Northpointe Bank
September 21st, 2026 08:55 PM
Judith, thank you for your kind review. I'm pleased to hear that the process was easy and seamless for you, and that communication met your expectations. At Northpointe Bank, we strive to make every experience as smooth as possible.
Lindsay worked so hard addressing my concerns and working with her great team to get me approved. I was originally in contact with another Lender and got quite a way in the process but I felt the Northpointe team had my best interests at heart...
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Reply from Lindsay Ratterman - Northpointe Ban...
September 22nd, 2026 04:50 PM
Donna, this means so much. It has been such a pleasure being able to assist with your purchase and it was truly an honor. Thank you for the opportunity! Please don’t hesitate to reach out for anything!
Dustin and my realtor did amazing. it was such an easy process
Reply from Dustin Mistelske - Northpointe Bank
September 21st, 2026 02:41 PM
You were so wonderful to work with!!!! Beyond happy for you and your new home :)
Tyler and his team were great! They were on top of everything, efficient and communicative. the process to submit documents was easy and they set good expectations. Would absolutely work with him and his team again!!
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Reply from Tyler Jenkins - Northpointe Bank
September 21st, 2026 01:16 PM
Heather - it was an honor to work with you and Amos! What a cool spot for him to call home while he's at college!
Jesse is the easiest to work with and was readily available for any and all questions we had! He is also very knowledgeable and was able to help us through all of our needs!
Reply from Owner
September 29th, 2026 12:26 PM
Cecilia, thank you for your kind words. I'm glad I could be readily available and assist you with your questions and needs. At Northpointe Bank, ensuring a smooth and supportive experience is always our goal.
Jesse is the easiest to work with and was readily available for any and all questions we had! He is also very knowledgeable and was able to help us through all of our needs!
Reply from Jesse Cronen - Northpointe Bank
September 21st, 2026 08:42 AM
Cecilia, thank you for your kind words. I'm glad I could be readily available and assist with all your questions during the process. It's great to know that my knowledge was helpful in meeting your needs, and I truly enjoyed working with you...
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Dennie is the best!
Reply from Dennie Dowell
September 25th, 2026 06:01 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Very pleased with the whole process. The e-sign documents facilitated the process especially that all four involved persons carry full time jobs. Your office did a phenomenal job. There were challenging instances to find statements scan and...
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Reply from Owner
September 21st, 2026 08:44 AM
Grace, thank you for sharing your experience. I'm happy to hear that the e-sign documents were helpful, especially given everyone's busy schedules. It's great to know that despite the challenges, everything was completed effectively. At Northpointe...
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Jeff Prow - Northpointe Bank has received a review with 5 star rating from Gail M
Reply from Owner
September 29th, 2026 12:26 PM
Thank you, Gail, for your positive rating. I'm glad to know that your experience with Northpointe Bank was a good one.
They made the signing process easy for us, though I would have preferred having the details of our particular loan explained/outlined before the initial documents were sent for us to sign. It would have prevented some confusion over the type(s)...
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Reply from Jesse Cronen - Northpointe Bank
September 17th, 2026 04:31 PM
Gail, thank you for sharing your feedback. I'm glad to hear that the signing process was smooth and that my team at Northpointe Bank was responsive to your questions. I understand your concerns about wanting more detailed explanations before...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender