Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
affable, available, and able. Jesse was easy to reach and had short turnaround time for questions. Appreciate the rate refresh option for the future
i Was very well informed what was going on every step of the way
Reply from Chad Paris - Northpointe Bank
November 7th, 2026 05:41 PM
Thanks Ron and Rhonda! So happy for you guys being here in Kentucky! Appreciate you trusting in my team to make this happen! Thanks for the 5 star review!! BOOM!
Lack of communication and unprofessionalism was disheartening.
Jesse was great and Bo helped talk me off a figurative ledge
Tyler was punctual, knowledgeable, and very easy to work with
Reply from Tyler Jenkins - Northpointe Bank
November 6th, 2026 09:56 PM
Stephen - It was an honor to work with you and Loria to make this happen! Thank you again for your trust in me to get the job done.
Chad ensured we understood every step of the loan process leading up to closing date. He and his team were very responsive to questions that came up along the way. Professional, friendly service is what we wanted, Chad provided that along with...
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Reply from Chad Paris - Northpointe Bank
November 7th, 2026 05:54 PM
I really appreciate you guys and certainly appreciate this review! As you know, it's important to not only get the job done correctly, but also have some fun and that's always my goal. Have fun and enjoy life! I appreciate you and Jay so much...
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Jeff Prow - Northpointe Bank has received a review with 5 star rating from Maureen F
Easy and fast
i was able refinance my home during a hard time in my life and Chad helped me make this easy . In addition the team helped me set up a remote closing signature throughout notray our of state. This was closing was not delayed and I could still...
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Reply from Chad Paris - Northpointe Bank
November 7th, 2026 05:56 PM
Thank you so much Susi! I am so happy for you to have a fresh start in life and glad that I could help make life a little bit easier for you. You were awesome to work with especially since we both share a huge passion for live music festivals...
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Ms. Kelly is exceptionally helpful and patient. And she goes the extra mile to help make the process easier always.
Reply from Owner
November 2nd, 2026 06:44 PM
Thank you so much for trusting in us to help you get closed.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender