

Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM(Open now)
Sat
closed
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Reviews from Web
Got the deal time in a timely manner
This was our second time working with Chad . Hes great!
Reply from Chad Paris - Northpointe Bank
October 14th, 2026 12:39 PM
Thanks Gillian! Hope you guys crush it with your newest investment property! It was so awesome to see you guys again and reconnect! We will most definitely celebrate soon with a beverage! BOOM!
Dennie was great! I cannot say enough good things about how supported I felt through this entire process. He answered every question, was very prompt with his responses, and never made me feel like I was asking too many questions or unintelligent...
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Kelly and Caitlin were on it from day one! My wife and I felt as if we were their only client, even though we knew we were not. Communication and responses were prompt. From offer to closing table, Kelly and Caitlin made things smooth as silk....
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Reply from Kelly Lee - Northpointe Bank
October 15th, 2026 02:08 PM
Thanks so much for those kind words. Glad it felt seamless. We hope that every opportunity we get feels like that!
Lindsay and Caitlin were very thorough and answered all of my questions in a timely manner.
Reply from Lindsay Ratterman - Northpointe Ban...
October 12th, 2026 09:28 PM
We are so happy for you and your perfect first home! Congratulations on your place and thank you for trusting us with your financing!
Jesse was very easy yo deal with and was able to answer any questions we had very quickly He also kept us updated during the entire process
Chad's our guy. Enough said. #BOOM
Reply from Chad Paris - Northpointe Bank
October 14th, 2026 12:40 PM
My guy!!!! Let's gooooooo!! You know I will always go above and beyond for you guys! I appreciate you all more than you know and man, I hope you all enjoy that stunning new house of yours! BOOM!!!!!!
Chad knkws how to be personable and professional while still being informative and concerned.
Reply from Chad Paris - Northpointe Bank
October 14th, 2026 12:41 PM
Thanks for the 5 star review my man!! Appreciate you guys so much. Great seeing you all again and good luck with the new property! See ya soon!! BOOM!
Collecting and sending docs asked for was difficult for me as I'm not great at computer technology so I struggled getting docs to you everyone was very pleasant to work with and patient so in the end all worked out
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Reply from Jesse Cronen - Northpointe Bank
October 9th, 2026 07:09 PM
Michael, thank you for sharing your experience. I'm glad to hear that you found everyone at Northpointe Bank pleasant and patient during the process. If you need any further assistance in the future, please don't hesitate to get in touch.
They made everything easy and they were efficient!
Reply from Ken Ahrens - Northpointe Bank
October 14th, 2026 06:17 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender