

Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Reviews from Web
Everything was easy and just as he said upfront
You explained every step. Few times the same statements were requested And/or for straight 5 days we were downloading documents and sending. I wish the list was provided all at once. Overall, it was organized and the process was complete.
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Reply from Jesse Cronen - Northpointe Bank
September 14th, 2026 12:21 AM
Grace, thank you for your feedback. I'm glad to hear that you found the process organized and complete. I understand the frustration with the document requests, and I'll strive to improve this aspect for a smoother experience in the future.
Everything went well and fast hated that closing costs are so high now
Reply from John Dziedzic - Northpointe Bank
September 14th, 2026 01:42 PM
I don't blame you there. We have another regulation change coming with the appraisal which is going to make that cost go even higher. I know I'm old but I remember in 2006 range we could close a loan for $1600 in closing cost. Now ONE part...
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John Dziedzic and the whole team were easy to communicate with, fast, and reliable. They treated me like family, and answered my questions throughout the process. I bought a home in a different state, and John worked with me as if I was down...
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Reply from Owner
September 12th, 2026 05:10 PM
Thanks for the kind words. It was truly our pleasure to help get you and your family into a home. You had an awesome team working hard for you including your realtor. She is a true professional and I could tell she was on top of everything...
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John and the whole team were easy to communicate with, fast, and reliable.
Reply from John Dziedzic - Northpointe Bank
September 12th, 2026 05:09 PM
I was so pumped to get your final approval. Such exciting times for you all. Just because the loan process is over doesn't mean I won't be available. Always reach out if you ever need anything.
Very short turn around time he did great
Reply from Dustin Mistelske - Northpointe Bank
September 11th, 2026 12:33 PM
Thank you so much!!!! We certainly had a very short window and everyone pulled together to get it done!!
I had no worriesvir worries or anxiety be I trusted my Team. I was not let down! They superseded my expectations!
Reply from Lindsay Ratterman - Northpointe Ban...
September 10th, 2026 11:25 AM
This makes my heart so happy—I am so honored for the trust as you made your first home purchase! Congratulations—well deserved!
The process, communication and care was excellent from start to finish
Reply from Jesse Cronen - Northpointe Bank
September 13th, 2026 11:08 PM
Remedios, I'm grateful for your kind words. It's nice to hear that you found the process, communication, and care to be excellent from beginning to end. Thank you for trusting me with your purchase at Northpointe Bank.
Kelly Lee - Northpointe Bank has received a review with 5 star rating from Bethany M
Kelly was great to work with, and she came highly recommended by a friend. We felt confident she was working for our best interest.
Reply from Kelly Lee - Northpointe Bank
September 9th, 2026 10:49 PM
Thank you so much. I am glad you all were finally able to find the right house for your little family. Can't wait to see what you all do to it!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender